If I were you, I'd look over every inch of your delivered car. Then never ever step foot in that place again.This is insane.
I am taking delivery from Lynnwood (hopefully in a month or so) and your experience is making me nervous.
Please keep us updated
Any lemon law attorneys in your area? You seriously need some representation. This is like David vs Goliath.Still no word from Tesla corporate or the service center about the status of my buyback/exchange request or the repair. The battery has been at 0% for a few days now,. and I'm getting notifications from the car saying battery damage may occur if left at this level.
And I just received a call today about the Enterprise rental car that Tesla gave us a couple of weeks ago and was told that Tesla is not paying the bill anymore and it's now our responsibility. I'll be contacting Tesla about that.
Ok Elon….. you could have Venmo’d this dude 1K for his troubles if you really felt that wayYou should get $100 coz they would have charged you $100 if it was you that no showed.
Sorry about your plight. 😞
Any lemon law attorneys in your area? You seriously need some representation. This is like David vs Goliath.
Wow I am shocked you're going to buy another one. Looks like Tesla is going to open up their charging networks going forward, so you'll have other options on the market now to think about.Yep, just retained one today. I called Tesla corporate 6x about this over the past few weeks, and every rep said the same thing: "This has been escalated to management, and the buyback team will call you within 1-2 days." Nobody ever called. Tesla had the opportunity to do a simple buyback or exchange but instead will end up with a MX with a title defect (lemon). Amazingly, I plan on buying another Tesla (#5) once this whole fiasco is resolved.
holly crap!!!Here's another hilarious update. Despite that I started the lemon process last week, today I had to take a bus 100 miles, and then an Uber 10 miles, to get to the service center to pick up my X after it spent 5 weeks there for the door and low voltage issues otherwise they would start fining me for not picking up the car. The service tech retrieved the car, pulled it up in front, and then things went sideways. First, the car was stuck in service mode, so I had to go back inside to get that fixed so it was driavable. Then it was stuck in valet mode, so that needed to be fixed. Meanwhile, the charge port door was oddly opening and closing randomly. We eventually realized it was opening and closing every 30 seconds to a minute or so whether the car was on, in drive, off and locked, etc. It didn't matter what I or the service tech did....the door was opening and closing on its own, and the driver's screen showed the driver's door opening and closing at the same time even when that door was not moving.
They tried to convince me to wait for them to fix it...as if the non-stop electrical gremlins would be fixable in an hour...all while the car opened and closed the door on its own right in front of the service tech. I told them to keep the damn car, requested another Uber, went to a nearby bar for a bit, and then took a $450 Uber 100 miles home. I did not even get an apology. I'll be making Tesla cover my travel expenses for the day after this debacle.
I've have had a total of 5 days with this car without issues out of 109 days of ownership. Absolutely ridiculous.
OMG.. its a disastrous experience! Not sure if you have tagged Elon at Twitter? It's almost QE and their sales is mostly flat, so I hope he listens to you..Here we go again with another update. I picked up the car from the service center late at night a couple of days ago (and let them know I was doing up-front as well) since that was when I could make the journey down there. The car was in the lot...and oddly unlocked. There were foot prints everywhere inside including on the seats...not a big deal, but come on. Cleaning it up after a repair should be a basic courtesy.
I began driving home, and the car is stuck in some sort of service mode and I cannot exceed 50 MPH. I called Tesla (only roadside was open), and they tried to fix it for two hours and eventually said only the service center can turn it off...but they don't open until 8 AM. And it chimes non-stop if I go over 48, so 48 it is for my sanity. For 120 miles. On surface streets. All the way home.
At about 2 AM, it began pouring rain out of nowhere, and the automatic wipers did not turn on. It's been months since I've driven the car at this point, and I was frantically hitting the wiper button trying to see the road and was so focused on not going off the road into a ditch that I did not realize that button opens a menu to manually turn the wipers on. After hitting that button a bunch of times, it stopped responding quickly and I could only get one swipe every 3-4 seconds, and the rain was too heavy for that, so I stopped in the middle of the deserted road and then found how to manually turn them on. That was fun. I'm glad it was a perfectly straight road at that time. Now that I knew how to turn them on/off, I kept trying to turn them back to auto for the next hour or so and they never once worked. Not for a single wipe.
When the rain tapered off, I thought I was hearing water dripping inside the car...or I was either losing my mind (since it was nearly 3 AM). I did appreciate how quiet the X was at this point since it really really really seemed like water was dripping inside the car behind me and I was trying to look behind me with the dome lights on over and over. I got home and went straight to sleep. The next morning, I found drips of water on the back seat and floor...it had been leaking from the falcon wing door where they repaired it (I think). Not sure how the water was getting in still, but the carpet was soaked in one section. Also, the repaired falcon wing door only opens a few inches and stops. There's no indicator on the screen that it is detecting an object either. It just stops at the same d*mn point every time which then requires holding the open button for 15 seconds to finish the job. That's insanely frustrating.
Two days later, I have no fixes on the speed limiter issue from Tesla so far, but the shop manager has been working on it and communicating well. The service manager though, who I left an angry voicemail for late Tuesday night during my fun drive home, has not returned my call still.
P.S. I did find out yesterday that the prior repair (where the door was opening and closing on its own as they pulled the "repaired" car up in front of the service center entrance for me to pick up) was due to "water intrusion causing a short" as per the service record (which takes a call to Tesla corporate to obtain which seems way too difficult). That occurred after the falcon wing door was repaired and the car was likely sitting in the lot for 5 weeks in the rain, so maybe these issues are all related to the water intrusion? Who knows. Who cares.
I am tired of these updates. I honestly don't know what could go wrong next.