larmor
Active Member
Maybe they can have in car video starring the MS office paperclip?
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New Delivery Process Coming w/Model 3 Rollout
- Thread starter ModelNforNerd
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EVie'sDad
Member
not to mention an hour each to charge the battery to full AND needing to fully read and sign the purchase agreement docs. I say at least 30-90 minutes.
Big-T
Member
Sorry if it's a duplicate, I don't see this anywhere unless it's a buried note under a differently titled thread I haven't caught yet. Where's the multiple threads we can merge?
EDIT - Thanks ModelNforNerd! Mods merge away as you see fit!
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Waiting4M3
Active Member
Waiting4M3
Active Member
someone should tweet to Elon "How serious are you? 5 minutes or the car is free?"
With Tesla the full purchase agreement is sent to you electronically several days before delivery. You can read them at your leisure and sign them electronically or make any corrections before you arrive. The loan through my bank was taken care of before that via email/electronic docs as well.
The only paperwork I had to sign at delivery was the acceptance of the delivery after I inspected the car, my due bill for work I wanted completed after the inspection, and then I gave them my cashiers check for my down payment and it was mine.
I could have been done in 10 minutes, but I found a scratch on the finish during the walk around and they took the car over to service to buff it out right then.
They did not charge my CPO car fully, at pickup it had 170 miles range. However there was a supercharger in the parking lot, so if I had needed the juice, I could have done that after purchase. I also did not test drive my actual car, which seems typical of a Tesla transaction, but I believe I could have done that if I wanted.
A car purchase should not be rushed like this. You will want to inspect for issues and have them listed on your due bill rather than taking it home and figuring it out.
At the Costa Mesa sales and service centers they can barely handle all the S and X deliveries. There were rows and rows of cars parked everywhere waiting for delivery or being brought in for service the last time I was there.
At the Costa Mesa sales and service centers they can barely handle all the S and X deliveries. There were rows and rows of cars parked everywhere waiting for delivery or being brought in for service the last time I was there.
I assume all the purchase paperwork will have been completed before this. The delivery paperwork would be reviewed on line, so just need time for any questions (and sign on the dotted line). Test drives, if needed/wanted, could have been done beforehand in a demo car. Look at the instruction videos when they come out; you can take your time at home with them and play them repeatedly if needed. You will no doubt be excited at delivery time and want to drive, rather than go over details that the videos have already covered. In any case, I'm sure they will be happy to answer your questions at delivery, and allow you to inspect your new car. BUT, for people who just want to drive away, they will be able to do so quickly without having to wade through a big process.
I know of a Gigafactory (#2) that should have plenty of space to use for deliveries. If I were Elon I would start making deliveries from there (here).
BTW, I think it'll take me more than 5 minutes to finish my cookie and coffee.
Bokonon
Title-customizing Member
Though I'm trying to keep my expectations for a HUD grounded, I wouldn't say that a 5-minute delivery process in and of itself necessarily rules out a HUD (whether standard or optional) or any other feature that may carry a learning curve.
If attaining the "5-minute delivery" ideal assumes the existence of prerequisites like a library of detailed instructional videos (viewable in advance and from within the car), I would imagine that an in-depth overview of something "unfamiliar" like a HUD would be featured prominently in that library. And if the HUD were to have any interactive capabilities (e.g. adjusting the displayed information on-the-fly, voice/gesture activation), there could even be an interactive, in-car tutorial that would ask you to complete a few HUD-related tasks (similar to what you see with many modern apps when you open them for the first time).
Sure, maybe you'll have a few follow-up questions for your delivery specialist after you finish these videos / tutorials, but that's okay -- while you were watching, s/he was busy helping someone else get oriented during their "5 minutes" of delivery time.
mtndrew1
Active Member
My boss took delivery of a Model S during the end of year rush and she said the whole thing took less than 15 minutes. She was thrilled. She watched all the videos online beforehand and handled all the financial stuff electronically. When it came time to take delivery it was just a few signatures and a brief orientation of the vehicle and she was off. Three years ago when she bought her Prius Plug In it was the better part of two days of nonsense back-and-forth with the Toyota dealer before the deal was done and she left there furious.
Bring on swift, efficient deliveries! Personally I'd be satisfied with anything under an hour, start to finish.
Bring on swift, efficient deliveries! Personally I'd be satisfied with anything under an hour, start to finish.
I know of a Gigafactory (#2) that should have plenty of space to use for deliveries. If I were Elon I would start making deliveries from there (here).
I live less than 5 minutes from one of the major rail hubs in the Northeast for auto shipments.....so if Tesla wanted to set up a Delivery Center in my town.....
I mean, if they set up show less than a few miles away, they might even save on rail-to-truck-to-showroom transport.....the Model 3's can just drive themselves to the delivery center.
Big-T
Member
I'd hope a $40,000 car that no one has test driven ahead of time, that will auto drive itself at 70mph (sort of; if it's off beta at release , but be prepared to take control at any second, and be sure to be aware of it's limitations, depending on the AP level you buy), which may or may not have a HUD but will definitely not have an instrument cluster you're used to, which will make heavy use of regenerative breaking that you may have never used, which may launch itself from 0-60 in under 4 seconds, compared to your average Toyota/Honda you're giving up, which has an accompanied app with a slew of features your old car didn't have ....Well I hope I'd get a little more knowledge transfer with it then when I pick up a new iPhone that's a few hundred bucks and on it's 9th iteration.
I guess I'm just saying for a car we've never seen before and a type many reservation holders haven't driven before, I sure hope it's as self explanatory and easy as the folks on the forums seem to expect. Especially for the 300,000+ reservation holders that aren't on this forum and their family members which may be driving the car and know even less about electric cars than the primary drivers do.
Hopefully I"m being wary of the idea of wrapping up the transaction and being in and out, and on the road faster than going thru the drive-thru at McDonalds for no reason.
5 minutes perhaps for those versed in or have driven a Tesla before.
However, I think a bit more time going over things such as how the car is different than other cars is a must. People have to understand that the car will imperceptibly roll, either forward or backwards depending on the slope of the road - not exactly something you want to happen without knowing it. Going over controls, how regen works - especially on the road, charging (connecting and disconnecting along with getting familiar with the onboard charger), setting up your phone and making sure it works, and other ancillary functions and settings. Heck, even a short demo of what to do in the case of an accident should occur - many firefighters are unsure what has to be done.
There's not another company out there that wouldn't take the time to help familiarize clients with their purchase. It would be in Tesla's best interest to invest the time back into the client as much as they have invested in the company.
However, I think a bit more time going over things such as how the car is different than other cars is a must. People have to understand that the car will imperceptibly roll, either forward or backwards depending on the slope of the road - not exactly something you want to happen without knowing it. Going over controls, how regen works - especially on the road, charging (connecting and disconnecting along with getting familiar with the onboard charger), setting up your phone and making sure it works, and other ancillary functions and settings. Heck, even a short demo of what to do in the case of an accident should occur - many firefighters are unsure what has to be done.
There's not another company out there that wouldn't take the time to help familiarize clients with their purchase. It would be in Tesla's best interest to invest the time back into the client as much as they have invested in the company.
I'm sure Tesla will answer any questions, and review features that people request during pickup. Shooting for 5 minutes doesn't mean they will shoe you out the door. The '5-minute' delivery is for all of us that just want to sign & drive.
When I helped my girl buy her Subaru I couldn't get the salesman to shut up - and she had already signed all the papers and paid. He was determined to show us how the radio worked, the key fob, basic features that have been on cars for 10+ years
When I helped my girl buy her Subaru I couldn't get the salesman to shut up - and she had already signed all the papers and paid. He was determined to show us how the radio worked, the key fob, basic features that have been on cars for 10+ years
Big-T
Member
First time I've heard of that. Does is roll backwards like a stick shift does (aka a LOT on steep hills) until you pop it into gear? Since with a stick you're essentially in neutral until you put it into first and it takes a little bit of time to get it going. With an automatic it always wants to go forward a bit so it doesn't slide backwards when you take your foot off the brake.
Used to drive a stick all the time, then I moved to Seattle, that got old quick! At any rate you got me curious, as I just took it for granted it would act like an automatic in this way.
Brad_SC
Member
Brad_SC
Member
Which would be really cool for anyone who wants a meet-and-greet with other local owners. You could just stock the SC and wait for new deliveries, hahaha.
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