News for Model X owners with the dreaded shudder

[gavine]

Nice timing.

The buyer probably thought I had inside info when he found out the next day. I didn’t of course. Just got lucky. I’m not sure if the drop would have any immediate affect on resale anyway. I would think it would take at least a few weeks to trickle down to the used market.

 

[Kutu]

Nice timing.

I'm starting to feel relatively certain that there is not going to be a fix other than warranty replacement of half-shafts until they're out of warranty.

I agree, mine has been in for the half shaft replacement twice; same part numbers as everyone else. No help!

 

[Dragetreneren]

Anybody can post official tear and wear components?

 

[NHK X]

X in the shop now, fingers crossed. The tech made it sound like they have a decent fix rate for whatever they do. Likely same parts, will verify once complete.

 

[outie]

The title of this thread should be changed again - NO NEWS

 

[ARMARM]

My service centre's answer to shudder on standard

 

[LoveMX]

My service centre's answer to shudder on standard

Wow, so that's their answer now: "No Trouble Found...not a safety concern"! I guess they must have given up on a fix for it because they don't even bother to mention about a potential fix in the future?

 

[Gwgan]

Honestly I would not recommend anyone get an X with this “characteristic”. Unacceptable for a car of any price. Love my car, but not when it feels like the suspension is going to break apart on acceleration.

 

[commasign]

My service centre's answer to shudder on standard

Yep. That’s what my service center said too.

 

[NHK X]

Yep. That’s what my service center said too.

Funny how some service centers will fix with low threshold and others straight up block.

 

[ek993]

Wow, so that's their answer now: "No Trouble Found...not a safety concern"! I guess they must have given up on a fix for it because they don't even bother to mention about a potential fix in the future?

If they could have fixed it - they would have by now. Clearly a fundamental design flaw they can’t engineer out.

 

[Gwgan]

But they can fix it. This happens on other cars when the parts wear so they could change the bushing to reduce wear and also shape/weight the arm so it does not set up a vibration.

 

[Super_Popular]

My service centre's answer to shudder on standard

I love how Tesla is still using the phrase "good will" instead warranty repair.

Great way to hide issues

 

[commasign]

Funny how some service centers will fix with low threshold and others straight up block.

Probably some degree of discretion involved, or else they're getting contradictory or constantly changing guidelines from headquarters.

 

[ohmman]

Probably some degree of discretion involved, or else they're getting contradictory or constantly changing guidelines from headquarters.

I bet both are correct. Aside from the early days (pre-2015), TMC members have always reported different treatment from their respective service centers. Of course, back then people were bringing donuts and cookies to their SCs even if they didn't need service.

 

[gavine]

Honestly I would not recommend anyone get an X with this “characteristic”. Unacceptable for a car of any price. Love my car, but not when it feels like the suspension is going to break apart on acceleration.

Have you tried driving with suspension set to “always low”?

 

[commasign]

Have you tried driving with suspension set to “always low”?

Service center suggested that too. Lol. But that’s a cop out solution and defeats the whole point of the smart air suspension. We use our X for mostly city driving and the standard height helps avoid scraping the bottom over parking wheel stops or on steep driveways.

 

[Hilbe]

I drove around with the tech a few weeks ago. He dropped the suspension to low as well. He said he could replace my axels but it might be worse. He said my noise wasn't that bad compared to most.

Waiting for a solution like the rest of you.

 

[gavine]

Service center suggested that too. Lol. But that’s a cop out solution and defeats the whole point of the smart air suspension. We use our X for mostly city driving and the standard height helps avoid scraping the bottom over parking wheel stops or on steep driveways.

But it works and it's not 'that' much lower really. You can also use the geo-fenced height adjustment where it will automatically raise when you get to the driveway. You can also manually raise it when needed so it doesn't defeat the purpose entirely. I realize that this is a band-aid, but for me, it was worth it. As a side benefit, I think the X looks better on the lower setting too. I'm typically not a fan of the lowered look on cars, but it does the X good.

Lastly, I read somewhere (maybe earlier in this thread), that newer Model X's are coming by default from the factory on low.

 

[forkee]

depends on where you go, i guess...