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Joe F
Disruption is hard.
Crushed by the upper deck of, or falling off the car carrier (both of which have happened) should give you a valid reason to not accept delivery.
Most anything else can and will be fixed. After all, it’s just a car. Those who bring micrometers and a magnifying glass expecting a flawless surgical instrument are going to be disappointed no matter what car they purchase.
Congratulations on your purchase. You’re going to love your Tesla!
I declined my MS Red last week because of excessive paint flaws(40+). I hear that is a rare problem, but it was clear it was a totally poor paint job. The DS agreed with the decision. Short of bad paint, there are few defects that can't be replaced after purchase. They found me a replacement match on site checked it out and it'll be ready Friday.
My 3 week old MS Red had 3 paint defects; what appeared to be very small contaminant under the paint or clear coat and not enough paint inside the front air intake which seems to be a systemic flaw as it was on 2 other new red MS we saw while at the factory tour. I have an appointment next week to have paint items fixed.
My concern was I am adding PPF/ceramic upon delivery. Once that is done, you cannot go back and polish defects out. I could live with a few, but every panel had then, and a lot on the hood. The new car is much better, but there are a few they are taking out this week. I see they are increasing the charge on Red Multi as it does require a lot more work and care in production. We see why.
hey guys, i just took delivery and headed straight to PPF installer only to find out some panel misalignment and paint defects (definitely require car to be resprayed). Other than the SC to schedule the repairs, I'd like to also ask for compensation for this as the car will certainly show this in history diminishing resale value. Who can I raise this with? is it the delivery specialist? or the 1800 number?
You can ask your DS, but getting a diminished value claim is very unlikely. If the car isn't right, Tesla will make it right, but that's it. You also wouldn't have anything in the record that shows something giving you diminished value. Those entries are made when there is an accident and an insurance claim. Getting something done by the manufacturer to correct a manufacturing defect doesn't trigger that.
They bought back my car. Actually lemon law states diminished value can be a lot of things so yes it may still cover but Tesla was good to deal with it. The moment it gets a repaint you can be sure it'll be in the history of the car. The amount of customers willing to tolerate imperfection is definitely greater than what I've seen from other european brands
I finally picked up my MS75D red multi yesterday. They found a similar replacement that had upgraded interior, so it cost me$3300 more. They did an excellent job of prepping and no flaws this time. They threw in a few perks for all the trouble I had so I'm satisfied after all the delays and issues.
electricar
Member
Like RV8R I too was satisfied with the Tesla purchase/delivery process. The people who have problems with their delivery or car seem much more likely to post about it than those who did not have problems. It can make the newbie feel like getting a Tesla will be a bad experience. My Model S purchase at Kierland Commons in Scottsdale was great and the delivery in Tempe was equally great. There was no attempt to cram paint sealant, extended warranties, captive financing or insurance, and all the other garbage that I didn't want down my throat. The only flaw in the car was tiny tear in the console and the service center in Tempe has the part on order and will do a mobile repair when it arrives. The title and license plate came to my house by FedEx a week after taking delivery. All of this so superior to the usual car dealer routine.
I was practicing low altitude manual flying with my drone and got some cool shots of my metallic blue model s with xpel stealth, so I edited them into a quick video I thought you folks might enjoy 
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Chaz
Big Kahuna
Nice wrap! Where'd you have it done? And if you don't mind me asking, what did you end up paying? I'm shopping around right now for a wrap....I was practicing low altitude manual flying with my drone and got some cool shots of my metallic blue model s with xpel stealth, so I edited them into a quick video I thought you folks might enjoy
Thanks!
I had it done at Auto Image in Barrington, IL. They were one of the 2 certified installers near me and they came in with a solid quote (and Jeff, the owner, is just awesome to work with).
The wrap was $5200, and the ceramic was another $900 on top of that. After washing it for the first time with ONR this weekend I can say the ceramic was unequivocally worth it. It looks me 30 min, and would've only been 15 if my 3 year old hadn't been "helping"
Barklikeadog
Active Member
Ok which one of you has the new black model S, was driving near mile marker 160 on the PA turnpike sunday afternoon, has a temp tag blowing in the breeze from the license plate bracket, with the front passenger door handle oddly sticking out???
Got my MS 100D tonight. There are definitely some swirl marks in the paint and some stuff on the front bumper (delivered at night so I couldn't see it well). There are a couple of minor panel gap issues, but they are not bothering me as much as I expected.
I ordered my Model S without having driven one before (no test drive), it worked out because my first impression is great. the interior is much better than I expected. Not comparable to the german interiors I'm used to, but the tech and EV aspect make up for that for me.
I ordered my Model S without having driven one before (no test drive), it worked out because my first impression is great. the interior is much better than I expected. Not comparable to the german interiors I'm used to, but the tech and EV aspect make up for that for me.
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