So I took delivery of my S75 yesterday and have driven about 75 miles so far. Here are my impressions of the purchase, delivery and post-purchase experience. It's been generally positive, so I wanted to provide some contrast to the mostly negative experiences we generally see on the Delivery Update thread.
I had a relatively trouble-free experience in that I custom ordered on 8/6 and took delivery in the Boston area yesterday 9/18, pretty much about 43 days start to finish. When I originally ordered, an OA called and tried to get me into an inventory car, but it turned out it didn't have the Air Suspension, so I declined and continued with the custom build. Upon confirmation, the DS indicated early Sep production with late Sep delivery, but they exceeded the delivery timeline due to the EoQ push. I had no trade in and no financing or lease requirements, so it was more straight forward. My Delivery Range started with Sep-Early October and basically stayed that way until production was complete.
As with many folks, those 43 days really dragged on and I spent a lot of my free time on these boards, reading all the horror stories many folks had to tell
. My interaction with my DS was minimal as there wasn't much to discuss and he always responded within 1 business day, so no complaints there. During this time, my options did change from APH2 to APH3 around 8/26, whatever that really means in terms of AutoPilot hardware. Note that I did not purchase EAP at order time but reconsidered a week before delivery but they wouldn't let me add it without the $500 change fee, so I decided to stay with my original decision.
It appears my car arrived the day before delivery (Sunday) and when I arrived on Monday, it looked like it was hastily prepared and the detailing wasn't pristine. It was also apparently low on charge and was on the Superchager instead of the delivery showroom. Fortunately, the panel fits were good and there were no swirl marks or orange peel on the paint. There were 2 very minor paint nicks on the passenger door and one on the wiper blade and they already scheduled a service visit to fix those. The service center was quite busy and they indicated they were delivering about 20 cars a day, and there is still 11 days left in the quarter so I imagine it's going to get more frantic next week. I was happy enough with my experience and the folks I dealt with were professional, though I felt the detailing could have been better.
Of course the car is a dream to drive and I have no rattles or any other complaints. An interesting item was that the car had version 2017.32 sw as delivered, and there were options for Lane Assist and Collision Detection present. I didn't think Lane Assist would be present without EAP, but it was there, though all it does is vibrate the wheel when it strays. With it turned on, the IC display attempted to track the road lines much in the same way as AP1. However, I've driven an AP1 car and at least in 2017.32, the tracking was terrible in this car. It did a lousy job tracking the car within the road lines. Unlike my experience with AP1, I would not trust this to keep me in lane even with clearly marked lines.
Then, I saw that there was an OTA update available, so I took it and was upgraded to 2017.36. Well, the Lane Assist option disappeared in this version, and so did any configurable options for Collision Detection. And then, I just received in the email the notice about AEB being disabled for several more weeks. So it almost seems like going backwards in some ways. I guess I now feel better that they didn't let me buy EAP without a change fee, as I think based on how I saw the sensors function on this APH3 optioned car, I might have been pretty unhappy with it's performance compared to AP1.
Anyway, some minor things, but generally a very positive experience further buoyed by the sheer experience of just driving the car! To everyone waiting for their delivery, have faith and good luck!
