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Owners delivery stories, photos and first impressions

Discussion in 'Model S' started by NigelM, Sep 18, 2012.

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  1. jetsettingrph

    jetsettingrph Member

    Joined:
    Sep 6, 2017
    Messages:
    18
    Location:
    sacramento
    Stan, this was my experience at rocklin location also! I complained about the car being dirty and was offered a free detail. when I dropped off my car it was dirtier then when I dropped it off! Rocklin location did not even address the scratches that were found on car during delivery. i felt like teslka just wanted my $$$ and didn't care about me after delivery. even before delivery I had to do most of the work in terms of communicating when my delivery will be
    . delivery departnenbt didn't even give me a heads up of my car being delivery until 2 hours prior to my appointment time which I was not aware of!

     

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  2. futurem3owner

    futurem3owner 2017 90D

    Joined:
    Jul 20, 2016
    Messages:
    118
    Location:
    Outside Philly
    Just got delivery of my baby today, inventory 90D! My delivery specialist switched at the last minute but the one I had was very helpful and thorough during the delivery process. No souvenirs given out though :( Literally, the minute I arrived at my apartment and started charging, people started flocking around the car. Lol. I feel like I'm part of the family now, explaining how amazing the car is and convince others to buy one too! IMG_0257.JPG
     
    • Like x 5
  3. SKRGO

    SKRGO Member

    Joined:
    Aug 20, 2017
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    30
    Location:
    Atlanta

    Thanks youlikeadajuice, this is just what I was looking for! Now if the browser screen could be split, I could also use A Better Routeplanner :)
     
  4. blake6551

    blake6551 Member

    Joined:
    May 14, 2017
    Messages:
    114
    Location:
    Maryland
    My dad just took delivery if his 100D on Friday. The 19" Sonic Carbon wheels look awesome!

    IMG_8983.PNG

    And a comparison against identical car with standard 19s:

    IMG_8973.PNG
     
    • Like x 2
  5. texasaggie

    texasaggie New Member

    Joined:
    Aug 29, 2017
    Messages:
    4
    Location:
    Texas
    I just bought a "Vintage" Tesla! found a 2012 Signature red with tan interior S85.. Just one previous owner and the car was in great shape. After learning as much as I could from the dealership, I decided to fly to Chicago to check it out in person and have the Tesla service center do an inspection.

    Service center in Chicago-Westmont was great! And they were impressed with the condition of the car especially since it has 82k miles on it. Looks new.. They only found a few things that needed repair - so, after negotiating a bit with the dealer I walked away with a Model S for under $40k! (I think the lack of demand for pre-AP Tesla's is creating some great deals! I don't mind driving myself!! )

    So, instead of having it shipped to Texas I headed out on a road trip and drove it from Chicago to Fort Worth. At first, I was a bit worried about navigating between the Superchargers since I am a newbie, but the maps made it easy and I was on my way at around 6pm or so on Thursday.

    First stop was the Bolingbrook supercharger which had 8 stations. I needed about 25 minutes of charging to make it to the next stop so I found a Starbucks and filled my own tank with average espresso. I was not sure how much over the recommended amount I should charge (but I learned this soon enough). Regardless, as soon as the map said I had enough to make it to the next stop I was on my way. It said I would arrive in Springfield, IL with 14% charge left and I would need to charge there for an hour. I hopped in, tuned to the 80s/90s/hits station and promptly down voted the Nickelback song that came on and I was on my way.

    I tried to drive fairly conservatively (ok, one burst by a cocky mustang) and arrived in Springfield, IL with 31 miles of range left. Felt a bit close, but assumed I was being a 'wuss' since this was my first trip. I was getting a 240 mi/hr charge - sweet. It was late, but the Engrained Brewing Company was still open so I grabbed dinner and decided I could make it to St. Louis and spend the night there.

    I had about 215 miles to St. Louis and enjoyed the drive. Limped in a bit late that night, but I saw what I assumed to be a supercharger in downtown St. Louis and figured I could charge quickly in the early morning and head out on my way. I woke up at a bad Residence Inn a bit excited that morning around 6am and headed towards a charger downtown. This is when I realized that it was not a supercharger - it was a destination charger. Boy, oh, boy. It would take forever to get enough of a charge to make it to the next supercharger in Rolla, MO which is about 110 miles away. So, I had to head to St. Charles, MO to hit that supercharger which took me a little out of the way.. but, it was necessary..

    I charged for about an hour at St. Charles and hit a bakery that was open nearby. It was off to Rolla, MO!

    The Rolla supercharger was cool - there is a bbq place there called Bandana's BBQ but it was a bit too early for them to be open. However, there is a small lake behind a nearby hotel with a walking path, so I headed over there to stretch my legs.

    My next step was the supercharger in Springfield, MO which was about 110 miles away. The Springfield, MO supercharger is at a gas station with a Macadoodles convenient store close by - I grabbed a pizza and as soon as the map said I was ready for my next stop (which was Tulsa) I was on my way. However, this is where I learned my first lesson of the trip. When the map said I had charged sufficiently to reach the Tulsa supercharger it estimated that I would have about 9% battery left. I do recall having this fleeting thought of "that seems to be cutting it a bit close", but then my more manly "suck it up you scared first timer" voice spoke up and I threw caution to the wind and headed off.

    Well, let me tell you that there was a ton of wind and hills on the route between Springfield, MO and the Tulsa (Catoosa, actually) supercharger. This is when I first began to realize what "Ideal" meant on all of the screens. My mileage to destination began to quickly catch up to my estimated range. Finally, with about 50 miles left the Tesla was estimating that I would have 3% charge left.

    This is where things got a little hairy. First, the display suggests in a casual tone to stay below 70 mph to reach my destination. The speed limit is 75mph and I am enjoying passing these less than refined BMWs and definitely enjoy blowing by these over aggressive trucks with bad lift kits. But, fine. I will slow down. More hills. And wind.

    Then, with about 30 miles left it says to slow down below 60 mph to reach my destination. Ok - so, now I begin to panic. Not only is the map bouncing between an estimate of 2-3% of battery left when I reach Tulsa, I am now the schmuck that is driving 15 mph below the speed limit. The chances of me getting smashed into by a hard charging semi truck is much greater than 0%!!

    It was also at this point that I begin to wonder what would happen if there is a wreck on the highway and I get stuck in traffic. Do. Not. Know. But plenty of time to ponder the worst case! Just need to concentrate on keeping cool and making to to Tulsa. Long story short, I limp into the Catoosa supercharger with 2% left on the battery. I needed more than an hour to charge at Catoosa - not only because I was so low on juice but the navigation had me skipping the Oklahoma City supercharger and heading straight to Ardmore, OK. That is a 200 mile trip and, while I liked the map's confidence in my ability not to soil my pants again on a trip, I decided to override the map and stop in Oklahoma City. My wife was overjoyed to hear that I would be even later arriving at home (I think I heard her dialing her divorce attorney on the other phone).

    The Oklahoma City stop was awesome - full mall, shopping, restaurants. I had one of those healthy Smash Burgers and was on my way.

    I stopped at the Ardmore supercharger at around 10p and then stopped at the Denton supercharger around 11:30p Friday night.

    I charged at the Denton supercharger a little over what was needed - I figured my family had long gone to bed and I would just fill it up since my home outlet/charger is not yet installed.

    I finally made it to my house a little after 1am in the morning (Saturday morning)

    All in all I had an absolute blast driving the 1,000 miles from Chicago to Fort Worth.. great time.. and absolutely love my "vintage" Tesla.

    These cars are truly a masterpiece..

    Glad to be a part of the family..
     

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    • Like x 6
  6. arcus

    arcus Member

    Joined:
    Aug 11, 2017
    Messages:
    390
    Location:
    Denton, TX
    Great story, thanks for sharing and welcome to the family :)

    P.S. That signature red is a gorgeous color!
     
  7. tpham07

    tpham07 Member

    Joined:
    Mar 21, 2017
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    585
    Location:
    Baton Rouge
    Welcome! i always ignore those warnings. I only start to slow down when the difference between the rated miles and actual miles (to destination) is less than 10mi then i slow down. As you become more comfortable with your car and its abilities you can better gauge how much further it can drive.
     
  8. speedy

    speedy Member

    Joined:
    Aug 21, 2017
    Messages:
    169
    Location:
    USA
    So I took delivery of my S75 yesterday and have driven about 75 miles so far. Here are my impressions of the purchase, delivery and post-purchase experience. It's been generally positive, so I wanted to provide some contrast to the mostly negative experiences we generally see on the Delivery Update thread.

    I had a relatively trouble-free experience in that I custom ordered on 8/6 and took delivery in the Boston area yesterday 9/18, pretty much about 43 days start to finish. When I originally ordered, an OA called and tried to get me into an inventory car, but it turned out it didn't have the Air Suspension, so I declined and continued with the custom build. Upon confirmation, the DS indicated early Sep production with late Sep delivery, but they exceeded the delivery timeline due to the EoQ push. I had no trade in and no financing or lease requirements, so it was more straight forward. My Delivery Range started with Sep-Early October and basically stayed that way until production was complete.

    As with many folks, those 43 days really dragged on and I spent a lot of my free time on these boards, reading all the horror stories many folks had to tell :(. My interaction with my DS was minimal as there wasn't much to discuss and he always responded within 1 business day, so no complaints there. During this time, my options did change from APH2 to APH3 around 8/26, whatever that really means in terms of AutoPilot hardware. Note that I did not purchase EAP at order time but reconsidered a week before delivery but they wouldn't let me add it without the $500 change fee, so I decided to stay with my original decision.

    It appears my car arrived the day before delivery (Sunday) and when I arrived on Monday, it looked like it was hastily prepared and the detailing wasn't pristine. It was also apparently low on charge and was on the Superchager instead of the delivery showroom. Fortunately, the panel fits were good and there were no swirl marks or orange peel on the paint. There were 2 very minor paint nicks on the passenger door and one on the wiper blade and they already scheduled a service visit to fix those. The service center was quite busy and they indicated they were delivering about 20 cars a day, and there is still 11 days left in the quarter so I imagine it's going to get more frantic next week. I was happy enough with my experience and the folks I dealt with were professional, though I felt the detailing could have been better.

    Of course the car is a dream to drive and I have no rattles or any other complaints. An interesting item was that the car had version 2017.32 sw as delivered, and there were options for Lane Assist and Collision Detection present. I didn't think Lane Assist would be present without EAP, but it was there, though all it does is vibrate the wheel when it strays. With it turned on, the IC display attempted to track the road lines much in the same way as AP1. However, I've driven an AP1 car and at least in 2017.32, the tracking was terrible in this car. It did a lousy job tracking the car within the road lines. Unlike my experience with AP1, I would not trust this to keep me in lane even with clearly marked lines.

    Then, I saw that there was an OTA update available, so I took it and was upgraded to 2017.36. Well, the Lane Assist option disappeared in this version, and so did any configurable options for Collision Detection. And then, I just received in the email the notice about AEB being disabled for several more weeks. So it almost seems like going backwards in some ways. I guess I now feel better that they didn't let me buy EAP without a change fee, as I think based on how I saw the sensors function on this APH3 optioned car, I might have been pretty unhappy with it's performance compared to AP1.

    Anyway, some minor things, but generally a very positive experience further buoyed by the sheer experience of just driving the car! To everyone waiting for their delivery, have faith and good luck!
     
    • Like x 3
  9. Chopr147

    Chopr147 Active Member

    Joined:
    Apr 3, 2016
    Messages:
    1,630
    Location:
    Wantagh, NY
    Good luck and happy to hear the delivery was mostly positive. Too bad Tesla is still delivering cars with paint nicks. At least the paneling alignments are better these days. With plans on a million cars a year they really HAVE to get better with the prep work. I have had mine a year (August 2016) and while the delivery was fine, the car was dirty. My wife gets a new Lexus every 3 years and we never have a delivery issue. (after haggling for hours on price though)
     
  10. BDandDD

    BDandDD New Member

    Joined:
    Sep 14, 2017
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    Location:
    Phoenix, AZ
    Good day - as a new member here I wanted to document this – party because I want to be able to look back when it’s all said and done and not have to rely on my own memory – but also to help others as they move through their own Telsa journeys.

    Minimal background – we live in AZ and have been interested in Telsa cars for 4 + years, ever since our son dated a young lady who worked for Telsa. After a few test drives we were hooked on the concept of electric cars but at the time could not justify the costs. When the Model 3 was announced, we knew that was going to be our compromise – a Tesla but a smaller / more affordable one. I was in line in Scottsdale Fashion Square on M3 release day and 45 minutes after the doors opened, I put our $1k deposit down and the wait began.

    Fast forward to September of this year and one of my wife’s colleagues visited the new store in Scottsdale and decided to take the Model S plunge on an inventory car. When she told my wife about the referral discount, free Supercharging for life and the .99 % interest rate, it piqued our interest - “we’ll just go and look” – famous last words.

    Needless to say we found a car that had the options we were interested (S75, Pearl White, 19” wheels, EAP) in inventory that was destined to go to Dallas. After a brief conversation and one more test drive (just to refresh our memories and to get a feel for the changes Tesla had made since our last test drive) we decided to take the plunge and transfer our M3 reservation over and buy our dream car! Now we have locked in our federal tax credit – which may or may not have been fully available when we were supposed to get our M3 and we get to drive an amazing car !!!

    Over the last 10 days I cannot say the process has been smooth – we have a trade in and while Telsa offered a tad bit more than we were expecting (thank you!), apparent technical issues with the MyTesla page (uploading documents and completing the steps) frustrated me primarily. Maybe it was issues with supported browser version (we're on Safari) or admittedly user-error. On the very positive side, we didn’t have deal with the traditional car buying model.

    We take delivery of our car tomorrow (Wed Sept 20) and I’ll update this including pics, based on our experience there.

    One final note – we are also very interested in a Powerwall and solar. We are buying a new-built home in west Phoenix and the idea of using all the sunshine we have here in AZ to not only charge our new car, but to help avoid most if not all of our very expensive local utility bill (except for the money we need to pay to maintain the grid) is a very interesting one. We had a negative experience with Solar City (pre-acquisition) several months ago, so we are approaching this possibility with caution.

    I thank you all in advance for helping us with any questions we might have going forward as we start exploring the world of and with our new Tesla!
     
  11. arcus

    arcus Member

    Joined:
    Aug 11, 2017
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    Location:
    Denton, TX
    Welcome to the family, BDandDD. Your story is very similar to mine, even down to the color of the car I ended up with :)
     
  12. kidjim25

    kidjim25 Member

    Joined:
    Sep 12, 2017
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    38
    Location:
    westmont IL
    I had the same issue with the trade in on the mytesla page. It wouldn't go past the adding the of the title and registration (it would add the documents but not move past the page) tried all three browsers. In the end I just took the documents to the dealer (I live a mile from there) now I'm just waiting on a delivery day
     
  13. BDandDD

    BDandDD New Member

    Joined:
    Sep 14, 2017
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    4
    Location:
    Phoenix, AZ
    Thank you Arcus and Kidjim25 - well - we have our MS !

    The delivery process was very smooth. The car is beautiful, fully prepped and put a smile on my face a mile wide. My wife gave the specialists a bit of a hard time because they only had my name on the 'Congratulations' sign, but they quickly reprinted it... :)

    Let me start from the beginning - we completed the needed paperwork - trade-in, loan docs, etc and that took about 10 minutes - no issues. We then were taken through the features and functions of the car - it's a lot to digest and thankfully we have time to study and learn.

    Overall I could not be more impressed with the staff and the entire delivery process here in AZ. And now for the pics...

    IMG_2590.JPG IMG_2195.JPG
     
    • Like x 5
  14. Zeleni zub

    Zeleni zub Member

    Joined:
    Aug 9, 2016
    Messages:
    7
    Location:
    Vukovar
    Nice story, enjoy in your new Tesla! Great colour!
     
  15. BIGAAPL

    BIGAAPL Member

    Joined:
    Sep 4, 2017
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    Location:
    Bay Area, California
    Congrats. Looks great!!
     
  16. haferc

    haferc Member

    Joined:
    Jul 13, 2017
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    23
    Location:
    Olney, MD
    I pick up my S tomorrow in Rockville. Needless to say, I'm a little excited.

    Is there anything I should bring to the appointment? I have already taken care of the payment, trade in, etc. I read that I should have a USB stick with music to test the ports. Any other essentials?
     
  17. BDandDD

    BDandDD New Member

    Joined:
    Sep 14, 2017
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    4
    Location:
    Phoenix, AZ
    haferc - congrats on the new S ! The only things we brought was the title / registration for our trade in, our drivers license and that was it. I did not try the ports, but we did link our phones via bluetooth and will play music from them that way.
     
  18. bmah

    bmah Obscure Member

    Joined:
    Mar 17, 2015
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    1,170
    Location:
    Lafayette, CA
    I'd say the USB thing is optional. Probably more important is to print out the configuration of the car (including the VIN) and use that make sure you're actually getting the vehicle you think you're getting. In all likelihood it's going to be fine, this is just a bit of extra verification. Congratulations and have fun!

    Bruce.
     
  19. kutkuzak

    kutkuzak Patrick

    Joined:
    Aug 2, 2017
    Messages:
    69
    Location:
    Indiana
    I don't quite get the attempt to catch every possible thing up front. If you find something is wrong later, it's all covered under warranty. It's not like you're buying a used car w/ an as-is warranty. What am I missing?
     
  20. bmah

    bmah Obscure Member

    Joined:
    Mar 17, 2015
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    1,170
    Location:
    Lafayette, CA
    I didn't say "catch every possible thing". I'm talking about gross mistakes like they hand over the wrong car, or it's got the wrong battery or trim or something like that. Extremely unlikely but wouldn't you want to catch something like that before leaving the service center rather than after you bring the car home? It's just a bit of due diligence on the new owner's part. And I do mean "a bit".

    Bruce.
     

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