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P85D with wrong seats, but had to figure it out for myself

Discussion in 'Model S: Ordering, Production, Delivery' started by sfisher, Dec 29, 2014.

  1. sfisher

    sfisher Member

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    Got wrong seats -- "New" old-gen seats uncomfortable.

    I just picked up my P85D today and was all excited to sit in the Next Gen Seats, since the seats were one of my least favorite parts of my S85 (which I otherwise loved). But boy, after driving around today my back is really sore -- because he headrest of the driver's seat protrudes so far forward I just could not get comfortable. Any suggestions????
     
  2. Blurry_Eyed

    Blurry_Eyed MS Sig #267, MX Sig # 761

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    I don't have the next gen seats, but from what you describe try tilting the seat back a bit and then have the lumbar support pushed out to try to get the seat back to be a bit flatter and get the headrest to be more parallel with your back. Not sure if it will work, but give it a try.
     
  3. sfisher

    sfisher Member

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    Actually, I was so surprised at how uncomfortable they were that I went online to take a look at the seats in the Model S design studio and guess what -- they aren't the next gen seats at all! Even though the delivery specialist today assured me I was one of the lucky ones whose car did ship with the next gen seats! Boy, I'm sure glad I checked, but it seems pretty bad that Tesla delivered the car without telling me that they had given me the wrong seats...
     
  4. sfisher

    sfisher Member

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    I picked up my new P85D today and was told by the delivery specialist that I was one of the lucky ones whose car was built with the next gen seats I had ordered. And so I didn't really pay attention to the seats, especially since I didn't remember what the next gen seats looked like. But after driving the car all day I found the seats so uncomfortable that I couldn't believe they were the next gen seats, and so I went and looked on the Model S Design Studio and lo and behold they aren't the next gen seats!!

    It's bad enough to deliver a car with the wrong seats, but then to explicitly tell me I had received the correct seats when I hadn't -- well, that seems pretty bad. I'm just lucky I checked or who knows if I ever would have figured it out!
     
  5. Andyw2100

    Andyw2100 Well-Known Member

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    #5 Andyw2100, Dec 29, 2014
    Last edited: Dec 30, 2014
    Mods--Could we please get a thread subject change here. The current subject certainly got my attention, and is sure to get the attention of lots of P85D owners waiting for their Next Gen seats. But it really couldn't be more inaccurate, since the OP figured out he wasn't actually evaluating Next Gen seats. Thanks!

    Edit: Thanks, Mods!
     
  6. spentan

    spentan Active Member

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    wot,

    make sure your due bill has the next gen seats written on it (to be installed at later date).

    Also, post pics, we can tell you within seconds whether they are or not.
     
  7. sfisher

    sfisher Member

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    The due bill did not have the next gen seats written on it -- in fact, I was told explicitly that the car was delivered with the next gen seats. Here are some photos:

    IMG_1152.JPG IMG_1153.JPG IMG_1154.JPG
     
  8. spentan

    spentan Active Member

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    definitely not next gen seats.
     
  9. darthy001

    darthy001 Love my car, hope Tesla can get as great!

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    Thats the "new" old seats. So the DS is most likely not up to date.
     
  10. muleferg

    muleferg Member

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    #10 muleferg, Dec 30, 2014
    Last edited: Dec 30, 2014
    New Front seat.

    P1040594.JPG P1040595.JPG

    New old back It has the bench seat. P85D demo at Raleigh, NC I like the old back seats better.Less vision in mirror. My 85S has a lot less noise.
    P1040593.JPG
     
  11. onasj

    onasj Member

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    Same thing happened to me, only even more odd. DS told me that rears of my new P85D were Next Gen, fronts were performance. I said "uhhh.... really? Because that would be pretty much a first based on all the data I've gathered from the Tesla forums and spreadsheet." He said "let me double check with the techs" and then he confirmed rears were NG, fronts were Performance.

    When I actually took delivery, during the walkthrough the tech told me look, they are both Next Gen! Of course, I took a look and informed him no, NEITHER front nor back were next gen-- they were both performance! Eventually I pulled out photos of the next gen seats from this forum to prove my point.

    This is disturbing on many levels, not the least of which is that the people working at Tesla on delivering new $140,000 cars should be able to tell a customer (and correctly note in the due bill) whether or not a major component is what the customer ordered.

    I realize the Tesla folks are working like crazy to get as many P85Ds delivered by the end of CY 2014, and my DS was heroic in answering my questions late at night, but their lack of complete knowledge about these cars (with other examples beyond the seats) was unsettling.
     
  12. RAW84

    RAW84 Member

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    Disturbing indeed, I'm scheduled to pick up my car today in Watertown. Looks like I'm going to have to get some next gen seat pics cued up on my phone.

    Communication has been abysmal for me. My DS hasn't mentioned the seats, we'll see what I get when I show up.


    They've bundled this launch amazingly.
     
  13. sfisher

    sfisher Member

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    My story gets even weirder. After I called Tesla to tell them that I had the wrong seats they looked up my due bill and told me that it said my next gen seats were still on order. I then pointed out to them that in fact it did not say that when I signed it, and that the docs specialist even told me that my car was delivered with the next gen seats. After some back and forth it turns out that they altered my due bill after I had signed it! And then they never even told me they had done so -- I still had to call in to tell them that I had the wrong seats. It really doesn't seem right that they are altering documents I had signed...
     
  14. Krugerrand

    Krugerrand Active Member

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    Escalate that up the ladder. The person who did that needs to be told it's not acceptable and/or fired, or the person who told them to do it. Not an acceptable business practice anywhere. In the end Tesla will make it right for you and you'll get the new seats, so don't worry about that.
     
  15. ArtInCT

    ArtInCT Always Learning

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    sfisher:
    Maybe the seats in your car are "Shape Shifter" seats... The first time you look at them... they appear to be Next Gen and then
    the Shape Shifter gets tired or bored and they become Performance seats....

    That is the only plausible explanation as the Shape Shifter seats.. well they fooled the Delivery Specialist and more importantly... YOU. :love:
     
  16. Eclectic

    Eclectic Member

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    Add me to the list of those who received a P85D without the Nextgen seats after being told that they were installed. Not happy about it, and I told the DS that I would have been happy to wait until they were ready. As it is, I paid the full purchase price for a car that isn't what I ordered. Why? I guess some people would have been happy to just have the car, even if it wasn't complete. I suspect more of it has to do with getting as many 2014 orders filled as possible, without regard to the consequences.

    Needless to say, I've send a note to my DS with a demand for an explanation and compensation. I know it's not a big deal, but this is basically Tesla cooking the books for 2014, and I am not amused. Maybe it helps their stock price, but there will be ramifications.
     
  17. Footbag

    Footbag Member

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    My car was delivered yesterday. The paperwork I received had nothing on the Due Bill, so I hoped this was a sign I would get next gen seats. Nope. I contacted my DS, and he confirmed I don't have them and that they will be installed by a Ranger in the future (no date given). He also provided me a new Due Bill dated today indicating the Next Gen seats. He says it was missed being noted on the prior Due Bill.

    Prior to contacting him, I looked at the monroney sticker that came with the car (to make sure I indeed ordered NG seats). I was horrified when I didn't see them on there. I scanned once, twice, three times, not there, nothing that said Next Gen Seats. I then checked some online paperwork, and it did have the seats. I looked over the Sticker again... well Tesla wrote it in french only (everything else had english and french), thus why I wasn't seeing it.
     
  18. bxr140

    bxr140 Member

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    That's fair.

    That's an outright accusation of conscious, nefarious, and illegal activity.
     
  19. Eclectic

    Eclectic Member

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    Correct.
     
  20. Todd Burch

    Todd Burch Electron Pilot

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    I think there's some confusion on lingo. There's the newly modified version of the older seats (bigger headrest) and the recaro seats. They're probably referring to one when they mean the other.
     

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