Overwatch, the same thing happened to me. I got a car with a damaged bumper that would need to get replaced. I took delivery with a work order to replace the bumper, drove it for a month till the bumper came in, then got it swapped out. Tesla gave me free all weather mats for this inconvenience. Don't be afraid to ask for something for your pain. Also, see if your body shop can wrap your entire car other than the damaged section, then wrap the damaged section when it gets fixed (if it will take awhile to get fixed). Or just have Tesla repaint the scratched section before taking delivery. If it's only a repaint and not a replacement of an exterior section, that's usually pretty quick. A few days tops. At least in my experience with Tesla, but only if you really speak up about your unhappiness. But def make sure to get a work order if you take delivery of it damaged. Tesla is good about filling their work orders, though they are slow with replacement parts, as other have indicated in other posts.
Your expectations should be high— clearly at this price point there are many luxury vehicle options and you want to see the value of your dollar. Obviously, this does not mean your expectations they should be unreasonable— but, that does not seem the case as it It sounds like the QA team found the issue themselves and are working it for you.
Tesla delivery center finally get the car back after a week of repairs only to find more paint defects.. is Tesla's inspection team and quality control this poor on a regular basis? I had to cancel my paid slot for a full body wrap for the second time. Both times I was made a aware of the defects the day before I was to take delivery .
Sorry to hear, Overwatch. Similar thing happened to me. The only plus to this is that you can now use this to ask for more. A little hint if you'd like one . . . see if you can get perks from them that add value to you but don't necessarily cost them anything. Such as see if you can get a free extended warranty, or have them add fully autonomous (if you don't already have it). Things like that don't necessarily cost them money, but make for happy formerly disgruntled clients. Let us know what happens!
Tesla should just let their buyers know when the car is in deliverable condition. I'm sure that if they waited a week or so till they fixed issues then called their buyer to say the car was in, that'd be better than getting us all excited only to say there are issues. Odd way of doing business.
I put a partial XPEL wrap on my car (the front and hood), with some small choice spots as well by the trunk and doors. It was about $1,500, but I feel soooo much more confident driving it and not worrying that a little pebble on the highway is going to ruin my day.
