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Phone App: iPhone/Android app
- Thread starter dsm363
- Start date
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- Tags
- Model S User Interface
Since I got my car last year, those things work with app: Lock doors, Flash, open/close roof, Horn. Those never worked: Unlock, keyless, Trunk/frunk open. I uninstalled app, disconnected in car and re-installed app. Connection made in car and it changes nothing. Tesla told my that procedure and it didn't change a thing. Any idea?
BertL
Active Member
Make and model of your phone? That may help someone offer better assist for your combination.
Yep I can't login.
Api is returning error 500.
Expect it to be resolved in a few hours
valentin_s90d
Member
EVie'sDad
Member
Mine was showing vehicle connection error for about the last seven hours, and only recently came back online. Between then and now i rebooted the phone, the car (both screens), logged out and logged back in, even uninstalled the app and reinstall to no avail. Must have been a Tesla back end issue. It appears resolved now.
TEV: FWIW, I've had my vehicle in the Tysons Corner Virginia Service Center (SC) at least six times in the three years I've owned it and never had my remote access disabled. In fact, I've always used the Location feature on the iPhone app to monitor the vehicle as it was moved around the SC during visits. In May 2018 when the SC transferred the vehicle to a body shop 20 miles away (follow up collision repair by Service King) I was similarly able to determine where it was at the Service King. A neighbor (who was lamenting not knowing where his Model 3 had been sent for repainting - damage caused prior to delivery - apparently in transit from Freemont) just alerted me to a sign on the entry door to the Tysons SC asking owners to "Remember to Disable Remote Access". I agree the Summon feature should definitely be disabled, but I'll sure miss always knowing the location of my vehicle during service.
Wamochi: Thanks for pointing this out - I was curious, so checked my phone app and the display on my vehicle's instrument cluster. On both renderings, my tan interior was rendered as a slightly lighter shade of grey than the other blacks in the image. So - no tan - no love. It would definitely be striking to see a tan interior, though. Regards...
MarcG
Active Member
This policy predates summons by several years. It was due to some idiot owners who thought it would be funny to honk the horn or flash the lights while their cars were in service. Your service center is an outlier in asking owners to do it— most do it themselves routinely when checking a car in for service. Their workers’ safety is more important than an owner’s curiosity.
Electric Joe
Member
Several times when I had my car in for service the service center would disable remote access remotely about 12 hours before they picked up my car. It was never especially annoying to me, but I understand the separation anxiety of having no GPS view of the car during service!
thecloud
As rhythm raced inside, the ship came alive
Same results here: I just updated the Tesla (iOS) app to version 3.4.4, fired it up, and it displays the following message: "Temporary Maintenance. Please try again later."
Edit: other threads are mentioning that both the app and website are down:
App shows "Temporary maintenance: Please try again later"
App access down for anyone else???
Is Tesla Website Down?
Edit: other threads are mentioning that both the app and website are down:
App shows "Temporary maintenance: Please try again later"
App access down for anyone else???
Is Tesla Website Down?
Last edited:
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