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Premium Connectivity cost $9.99/month for many Model 3 versions
- Thread starter Xarátanga Gris
- Start date
C141medic
Active Member
Recently it’s been really quirky connecting to my hotspot for me. Not exactly sure what’s going on? I’ve tried restarting my iPhone, rebooting car screen, etc. I’m having trouble with the car seeing my hotspot once I place in drive. I’m not sure if it’s the latest FW or what? My voice commands are still borked and work about half the time.
There’s an option in the voice command if you say: open internet it’ll open up the WiFi settings and should see your hotspot and automatically connect once you’re in drive. And unfortunately this has to be done each time the vehicle is placed in drive. YMMV.
Alright took about a couple days after expiration, but I gave in when I missed the satellite maps and convenience of Spotify and YouTube while I’m waiting in parking lot
I’m also having trouble with the car connecting to my phone hotspot. After I put the car in drive and turn on wifi, the car initially connects, but then after a few seconds it drops the wifi and reverts back to LTE. If I turn wifi back on, it will connect again, but then drops wifi again after a few seconds.
The hotspot used to working fine since I lost premium connectivity last week, this just started today. I’ll try again tomorrow and see if it was just a fluke...
My one month trial expired last week. Gave it a try without, and decided I enjoyed the car more with. Renewed today.
I bought my car 1 month ago and my premium is supposed to last a year and in the car it says standard connectivity. Ever since it changed to standard connectivity, my Spotify has been really spotty with playing the next track. I’ve been trying to figure out who I contact at Tesla for this problem, could anyone give me a phone number or email I should use for this kind of support?
C141medic
Active Member
Pay the monthly fee or read the last few pages of posts here on how to connect through your phones WiFi hotspot.
Not sure if you changed your email, but everyone received an email notification about the change as while back (it's buried somewhere in this combined thread). That email has the info for ordering the connectivity. You may be able to try ordering from the Tesla app (I already have it so it doesn't show as an option for me.
linux-works
Active Member
you mean cellular (which we often refer to as LTE, even though you may not get LTE on cellular, it may even be 3G for some connections).
can your phone be a wifi hotspot? that's the easiest thing for most people.
IsthataTesl.a?
Member
Visit or call service. You probably know the number, 1-877-79-TESLA. You could also put in for a mobile service request via the app, I imagine.
IsthataTesl.a?
Member
Losing WiFi is a bit of a different problem than losing LTE. Hope you got it figured out. Let us know.
Yep, had to start paying. I was never informed that it would be taken away.
thank all.
For those of you who have picked up a Model 3 w/Premium interior recently: Does your car / account have Premium Connectivity trial for 1 year? Mine doesn't have it configured as Premium (account is set up as Basic Connectivity) & I’m having a very hard time trying to get this resolved (support is telling me that my configuration [Model 3 Performance white interior] doesn’t come with Premium Connectivity trial, which is inconsistent with the info that’s on their website).
I did send them screenshots of the configuration page AND the Premium Connectivity faq page. Customer service really sucks @ Tesla.
This poll is flawed. It needs more options.
So I voted "No, I don't need it" - but that's not entirely true.
Sure - from all that's offered I only need live traffic and maybe sat maps, and it's not worth $10 every month for that.
But if there was an option to buy lifetime premium connectivity I'd probably buy it - even if it doesn't break even for a few years.
Just draining my wallet every month for something basically useless is not something I can justify.
But if there was an option - "I'll buy lifetime coverage" - I'd have selected that.
So I voted "No, I don't need it" - but that's not entirely true.
Sure - from all that's offered I only need live traffic and maybe sat maps, and it's not worth $10 every month for that.
But if there was an option to buy lifetime premium connectivity I'd probably buy it - even if it doesn't break even for a few years.
Just draining my wallet every month for something basically useless is not something I can justify.
But if there was an option - "I'll buy lifetime coverage" - I'd have selected that.
Yeah, the options aren't the best. There should also be an option for those who already get it free for life.
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