My Roadster has also always been there, and still is. A lot of new employees (like 14,000 out of 15,000 of them) don't know much about the Roadster. The manager of one of the service centers told a Roadster owner last week that they can't update his firmware. He said it can only be done over the air when the car is ready, and therefore his Roadster must already have the latest firmware (it didn't).They're mistaken. My Roadster has been on my MyTesla account since the beginning ... and is still there.