Problem with screen not showing backup camera image

[JHill]

Model S 90D. Is there a simple fix, or is this a software update issue? Over the past month, I had my screen not show the backup camera view about three times when backing up. I drive the car almost daily, so the percentage of failures is very small. Just get a blank, grey screen. It works fine after a hard-reboot of the sreen--holding both scroll wheels down for about five seconds. I'm just about a 12 months, so I'll be scheduling annual maintenance soon.

 

[lunitiks]

Ap2.0 ?

 

[drsaab]

I have the same issue, 2017 ap2.0 car about 12 mos old.

Just scheduled service to look at it in 2 weeks.

 

[lunitiks]

As opposed to ap1/non-ap, the AP2 backup cam signal is routed through the autopilot computer, and from there to the touchscreen computer. (On ap1/pre-ap, the wire inputs directly to the 17").

So there are many reports of rear view camera issues since AP2.0, which may indicate a software issue with the autopilot computer.

Note that on AP2.5, the backup camera wiring is different. It still connects to the autopilot computer, but theres some new «splitting» going on with 2.5. Dunno if this has fixed the issue

 

[drsaab]

As opposed to ap1/non-ap, the AP2 backup cam signal is routed through the autopilot computer, and from there to the touchscreen computer. (On ap1/pre-ap, the wire inputs directly to the 17").

So there are many reports of rear view camera issues since AP2.0, which may indicate a software issue with the autopilot computer.

Note that on AP2.5, the backup camera wiring is different. It still connects to the autopilot computer, but theres some new «splitting» going on with 2.5. Dunno if this has fixed the issue

Do you know if they have a fix or possibly will I get an update to ap 2.5 PC

 

[brkaus]

I experienced this once. AP2.0. March 2017 S100D.

 

[lunitiks]

Do you know if they have a fix or possibly will I get an update to ap 2.5 PC

Sorry I have no clue about any fix to this issue...

Maybe @verygreen has a theory about what SW issues they're facing... ?

 

[Cowbell]

Model S 90D. Is there a simple fix, or is this a software update issue? Over the past month, I had my screen not show the backup camera view about three times when backing up. I drive the car almost daily, so the percentage of failures is very small. Just get a blank, grey screen. It works fine after a hard-reboot of the sreen--holding both scroll wheels down for about five seconds. I'm just about a 12 months, so I'll be scheduling annual maintenance soon.

OP, I have had the same issue three times over the past month. AP 2.0. MCU reboot fixed for me. Sounds like there needs to be a patch to the software.

 

[agloutney]

Same issue with Feb. 2017 60D. Sometimes there's an image but in a sort of blurry monochrome green.

 

[TexLaw]

I had something similars except that there was an image, but it was frozen. It looked like an Audi was tailing me all over town until I got the chance to do a reboot.

 

[keithf]

I had something similars except that there was an image, but it was frozen. It looked like an Audi was tailing me all over town until I got the chance to do a reboot.

I had this happen today 2017 Model S 75D after updating to 2018.4.1 Put car in park , locked and went into store for about 1 hour .Got back in car and all was well . Didn't have to reboot .Only happened the once so far.

 

[lunitiks]

So seven ppl experiencing issues in this thread only

 

[TexLaw]

So seven ppl experiencing issues in this thread only

I wouldn't go quite so far as to say I am "experiencing issues." What I described has happened once in about 11 months and 12,000 miles of driving my MS.

 

[chwall P90DL]

+1 for this intermittent and odd issue. Frozen image or gray screen happening 5-10% of the time I put the care in reverse.

AP2.0 S100D

 

[Superendo]

Happend once. MS 75 D. End of 2017 delivery: ap2.5?

After coming out of a store no more problems

 

[melburstein]

Same issue as OP. I am driving a Model S75. It has happened several times when I go into reverse. The screen only shows the two parking guidelines but nothing from the camera. As a laxative, a reboot clears the problem every time.