Some background first:
I placed an order for a Model S two weeks ago, after aggressive urging by my sales rep. I was told it would lock in the original pricing, but I'd still be able to take advantage of any updates coming in this week. Since a second 40A charger is no longer a factory installed option, I planned to add it after taking delivery. I'm scheduled for a late May/June delivery.
Fast forward two weeks to today:
There's now two factory installed charger options, the default 48A and the optional 72A, and there's no longer a post-factory second charger option. Seeing this, I asked my delivery specialist if I could pay to switch to the 72A charger, as I could no longer upgrade to a second charger after the fact. I was told I could make the change, but not only would I have to pay the additional $1500 for the 72A charger, I'd have a $500 penalty for changing my order + an additional $1500 to account for the new pricing structure.
Does that sound right? Yesterday's update eliminated my ability to get the configuration I wanted (2 40A chargers) and now it feels like I'm being penalized for trying to get the equivalent in the new configuration (1 72A charger). The whole experience has really soured my impression of the Tesla sales experience.
I placed an order for a Model S two weeks ago, after aggressive urging by my sales rep. I was told it would lock in the original pricing, but I'd still be able to take advantage of any updates coming in this week. Since a second 40A charger is no longer a factory installed option, I planned to add it after taking delivery. I'm scheduled for a late May/June delivery.
Fast forward two weeks to today:
There's now two factory installed charger options, the default 48A and the optional 72A, and there's no longer a post-factory second charger option. Seeing this, I asked my delivery specialist if I could pay to switch to the 72A charger, as I could no longer upgrade to a second charger after the fact. I was told I could make the change, but not only would I have to pay the additional $1500 for the 72A charger, I'd have a $500 penalty for changing my order + an additional $1500 to account for the new pricing structure.
Does that sound right? Yesterday's update eliminated my ability to get the configuration I wanted (2 40A chargers) and now it feels like I'm being penalized for trying to get the equivalent in the new configuration (1 72A charger). The whole experience has really soured my impression of the Tesla sales experience.