My experience is that the voice recognition is pretty bad. As compare to Google Home, Alexa, Siri and my old Parrot system in a previous car, this one is definitely the worst. I just use Siri to make calls as it took me about 6 attempts before I gave up last time.Of course. And it's well integrated with the voice control, so just one steering wheel button press and saying “call <name of contact>” will connect you. The voice recognition works extremely well, much more so than in my former cars.