ahh...the 280 isn't guaranteed. its the way you drive it, just like with ICE.
1) never drive it to 0, I don't think that's a good idea. (why would anyone do this unless it happened by mistake?) - keep it between 20-80 is the general rule for daily driving, at least what I've been told by most. but at minimum, try to charge it by the time you get to 10-15%
2) if I'm in sport mode and I drive like I stole it, sure I'm not getting the 300 miles.
3) in regular or chill mode if I drive 60-70mph then ill get close to what the car estimates
just like if I drive my ICE vehicle at 90mph down the highway the mpg drops from estimated 18-21 to 12-14mpg...
That user is aware of that (or should be, as they have posted something similar to what they said there and had it explained to them a few different times). I dont believe they care about the explanation.