Referral Program Questions

[ElliotF]

I'm picking up my Arachnid wheels today, 1/24/18. Took ~ 8 weeks from first email to pick up date. We've now received all 5 referral awards. I don't think they have the bandwidth to answer referral questions in sufficient time. Responses have been super minimal and delayed.

 

[joeblau]

They owe me two sets of rims. I have e-mailed them 5 times already with some responses, but they have since gone silent. I am going to have to escalate things soon I think. Tesla needs to take this referral program as seriously as we do.

When did you get your confirmation email?

 

[Reeler]

Tesla has since followed-up with me to say "I've reached out to my fulfillment team for status on the Black & Silver sets of Arachnid Wheels." That was 2 weeks ago without any follow-up. I am just happy they are responding.