vijichamu
Member
I didn’t take delivery of my car today at Bellevue, WA. Car arrived Bellevue on June 15th, since I could only take delivery on saturday I left my pickup unchanged. Called few times before making my final payment to see if the car is all good and has been inspected. Till yesterday the service rep said the vehicle is all good and inspected and good to go.
Today when I showed up to pick up, first issue glass had hair line crack just right above the driver seat for almost 1 feet. Still we were willing to take delivery as they said they will fix the glass next week. Next started to look at the other details of car. Lots of paint issues, swirls / paint holes on the frunk hood paint, tail light alignment, scratches on the inside panel,... we did sticky notes for each issue and stuck it on the car.
The delivery specialist and the operations manager came in and said that they are going to keep the car and have the service team look at all the notes stuck on the car. For sure they have to change the glass roof, they are going to see if they can replace the whole hood. We haven’t rejected the delivery yet. Waiting to hear back from the service team on Monday.
Today when I showed up to pick up, first issue glass had hair line crack just right above the driver seat for almost 1 feet. Still we were willing to take delivery as they said they will fix the glass next week. Next started to look at the other details of car. Lots of paint issues, swirls / paint holes on the frunk hood paint, tail light alignment, scratches on the inside panel,... we did sticky notes for each issue and stuck it on the car.
The delivery specialist and the operations manager came in and said that they are going to keep the car and have the service team look at all the notes stuck on the car. For sure they have to change the glass roof, they are going to see if they can replace the whole hood. We haven’t rejected the delivery yet. Waiting to hear back from the service team on Monday.