Remote S: Tesla app for Apple Watch, iPhone, iPad, and iPod Touch

[bhuwan]

Not sure if this has been mentioned, but it appears that the lawsuit was dismissed against most parties, including RegoApps. Perhaps something you can't discuss - if it's true, congrats, sure you're breathing a sigh of relief (even if you had to pay something behind the scenes).

 

[cman8]

Hey Allen, I love your work! The only downside to Remote S is the absence of an Android version. ;-)

+1. Im almost thinking of going back to iphone just for this app. Guess android users dont love tesla as much as iphone users :crying:

 

[AllenWong]

I've noticed that since the most recent update, the app seems to require me to log in more often. It's completely unpredictable, but I've probably had to do it about 6-8 times since updating and previously only had to do it once every few months. May have only done it once or twice since the initial log in, until the last update. I've checked the official tesla app a few times and that's always remained logged in. Also, the bug that causes the app to immediately crash on opening (and then works fine the next time) is still present.

I'm aware of these issues and will fix them in the next update.

Not sure if this has been mentioned, but it appears that the lawsuit was dismissed against most parties, including RegoApps. Perhaps something you can't discuss - if it's true, congrats, sure you're breathing a sigh of relief (even if you had to pay something behind the scenes).

I'm still in the middle of a ITC complaint. It's not over yet.

 

[cman8]

Hey Allen, How possible will it be to get an android app sometime soon?

 

[AWDtsla]

I still see crashes every other time or so when I start the app. Is it just me?

{"app_name":"TeslaModelS","timestamp":"2016-02-27 15:31:26.26 -0500","app_version":"3.1","slice_uuid":"b7b4cc87-1458-30ce-9fca-a82b2de6e42f","adam_id":991623777,"build_version":"1.2","bundleID":"com.regoapps.TeslaModelS","share_with_app_devs":true,"is_first_party":false,"bug_type":"109","os_version":"iPhone OS 9.2.1 (13D15)","name":"TeslaModelS"}
Incident Identifier: BB0FA97F-7910-4A9E-86F3-BC6CC6F71DC9
CrashReporter Key: 1297810d0729fbe5ab01f37d8e9768a72b3a95aa
Hardware Model: iPhone8,2
Process: TeslaModelS [11009]
Path: /private/var/mobile/Containers/Bundle/Application/9BDEC9B4-A26B-4EE0-AEE5-D09E78A674C7/TeslaModelS.app/TeslaModelS
Identifier: com.regoapps.TeslaModelS
Version: 1.2 (3.1)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]


Date/Time: 2016-02-27 15:31:26.26 -0500
Launch Time: 2016-02-27 15:17:22.22 -0500
OS Version: iOS 9.2.1 (13D15)
Report Version: 105


Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Triggered by Thread: 8


Filtered syslog:
None found


Last Exception Backtrace:
(0x182a85900 0x1820f3f80 0x182a85848 0x1833cdcdc 0x10007ca78 0x10007e0d4 0x183067344 0x183079cc4 0x18342c334 0x18337f100 0x18336f348 0x18342e728 0x1824d95f0 0x1824e5634 0x1824dd0f4 0x1824e7504 0x1824e7224 0x1826ed470 0x1826ed020)


Global Trace Buffer (reverse chronological seconds):
0.370110 CFNetwork 0x0000000183100708 TCP Conn 0x156d566f0 started
0.380905 CFNetwork 0x00000001830fe65c SocketStream read error [0x15a0a42d0]: 1 57
0.383611 CFNetwork 0x00000001830fe65c SocketStream read error [0x15a24d2e0]: 1 57
0.392324 CFNetwork 0x00000001830d02e4 NSURLSessionTask finished with error - code: -1001
0.392507 CFNetwork 0x00000001830d02e4 NSURLSessionTask finished with error - code: -1001
0.392780 CFNetwork 0x00000001830d02e4 NSURLSessionTask finished with error - code: -1001
0.393349 CFNetwork 0x00000001830d02e4 NSURLSessionTask finished with error - code: -1001
135.305557 CFNetwork 0x000000018305d84c TCP Conn 0x15a0a42d0 SSL Handshake DONE
135.542291 CFNetwork 0x000000018305d84c TCP Conn 0x156d35180 SSL Handshake DONE
135.544281 CFNetwork 0x000000018305d84c TCP Conn 0x15a24d2e0 SSL Handshake DONE
135.546623 CFNetwork 0x000000018305d84c TCP Conn 0x15a20f2e0 SSL Handshake DONE
135.607005 CFNetwork 0x000000018305d75c TCP Conn 0x15a0a42d0 starting SSL negotiation
135.607650 CFNetwork 0x00000001830ff104 TCP Conn 0x15a0a42d0 complete. fd: 16, err: 0
135.609098 CFNetwork 0x0000000183100630 TCP Conn 0x15a0a42d0 event 1. err: 0
135.653963 CFNetwork 0x000000018305d75c TCP Conn 0x156d35180 starting SSL negotiation
135.654362 CFNetwork 0x00000001830ff104 TCP Conn 0x156d35180 complete. fd: 18, err: 0
135.655761 CFNetwork 0x0000000183100630 TCP Conn 0x156d35180 event 1. err: 0
135.656693 CFNetwork 0x000000018305d75c TCP Conn 0x15a24d2e0 starting SSL negotiation
135.657125 CFNetwork 0x00000001830ff104 TCP Conn 0x15a24d2e0 complete. fd: 17, err: 0
135.658646 CFNetwork 0x0000000183100630 TCP Conn 0x15a24d2e0 event 1. err: 0
135.665792 CFNetwork 0x000000018305d75c TCP Conn 0x15a20f2e0 starting SSL negotiation
135.667227 CFNetwork 0x00000001830ff104 TCP Conn 0x15a20f2e0 complete. fd: 20, err: 0
135.668648 CFNetwork 0x0000000183100630 TCP Conn 0x15a20f2e0 event 1. err: 0
135.854408 CFNetwork 0x0000000183100708 TCP Conn 0x15a20f2e0 started
135.854408 CFNetwork 0x0000000183100708 TCP Conn 0x156d35180 started
135.854408 CFNetwork 0x0000000183100708 TCP Conn 0x15a0a42d0 started
135.855534 CFNetwork 0x0000000183100708 TCP Conn 0x15a24d2e0 started
135.861598 CFNetwork 0x000000018305d84c TCP Conn 0x15a0b6350 SSL Handshake DONE
136.242257 CFNetwork 0x000000018305d75c TCP Conn 0x15a0b6350 starting SSL negotiation
136.242760 CFNetwork 0x00000001830ff104 TCP Conn 0x15a0b6350 complete. fd: 14, err: 0
136.243776 CFNetwork 0x0000000183100630 TCP Conn 0x15a0b6350 event 1. err: 0
136.495480 CFNetwork 0x0000000183100708 TCP Conn 0x15a0b6350 started
137.272535 CFNetwork 0x000000018305d84c TCP Conn 0x15a15d340 SSL Handshake DONE
137.534964 CFNetwork 0x000000018305d75c TCP Conn 0x15a15d340 starting SSL negotiation
137.535634 CFNetwork 0x00000001830ff104 TCP Conn 0x15a15d340 complete. fd: 8, err: 0
137.537103 CFNetwork 0x0000000183100630 TCP Conn 0x15a15d340 event 1. err: 0
137.676115 CFNetwork 0x0000000183100708 TCP Conn 0x15a15d340 started
137.682088 CFNetwork 0x00000001831558bc Creating default cookie storage with default identifier
137.682089 CFNetwork 0x0000000183155888 Faulting in CFHTTPCookieStorage singleton
137.682089 CFNetwork 0x00000001831a7558 Faulting in NSHTTPCookieStorage singleton

 

[BertL]

I'm not encountering any crashes with latest app and iOS releases. Last time I did a few months back, like I do with all odd app problems, I uninstalled Remote S, installed again, and have not had issues since.

 

[lucy]

I was not able to connect for a long time, even with uninstalls and re-installs, but latest update is working like a charm.

woo! :biggrin:

 

[AWDtsla]

Still crashes after uninstall/reinstall. If I look back in the diagnostics looks like it's been crashing in the background as well. Regardless the one where you open the app and it crashes instantly is the annoying one. Crash frame seems to always be on TCP Conn or HTTP load failed. Not handling the error return properly?

 

[AllenWong]

Hey Allen, How possible will it be to get an android app sometime soon?

I have plans for non-iOS users. I can't say that it'll be ready for public "soon", though.

Still crashes after uninstall/reinstall. If I look back in the diagnostics looks like it's been crashing in the background as well. Regardless the one where you open the app and it crashes instantly is the annoying one. Crash frame seems to always be on TCP Conn or HTTP load failed. Not handling the error return properly?

Instant crash on start-up only happened to me very rarely, so it was very hard to figure out why it was happening. It also didn't use to happen prior to iOS 9. It then occurred to me that iOS 9 introduced a crash to Remote S when you lose internet connection, even briefly. I've fixed the bug in the next update (version 3.2), which I submitted to Apple already. Just have to wait for an update to fix this. Hopefully the instant crash on start-up was caused by the same crash bug and is fixed by the new update. It's hard for me to test, because it happens randomly. So far it hasn't instant crash on start-up on me anymore.

Version 3.2 also fixes the case where some users had to login frequently ever since 3.x came out.

That should be all the bugs fixed. If you notice anything else, let me know.

 

[cman8]

I have plans for non-iOS users. I can't say that it'll be ready for public "soon", though.



Instant crash on start-up only happened to me very rarely, so it was very hard to figure out why it was happening. It also didn't use to happen prior to iOS 9. It then occurred to me that iOS 9 introduced a crash to Remote S when you lose internet connection, even briefly. I've fixed the bug in the next update (version 3.2), which I submitted to Apple already. Just have to wait for an update to fix this. Hopefully the instant crash on start-up was caused by the same crash bug and is fixed by the new update. It's hard for me to test, because it happens randomly. So far it hasn't instant crash on start-up on me anymore.

Version 3.2 also fixes the case where some users had to login frequently ever since 3.x came out.

That should be all the bugs fixed. If you notice anything else, let me know.

If you need a tester, i would love to do it. Cant wait to the android app. Although if need be i would switch back to iphone if i could get all the added benifits as it seems.

 

[MarcG]

If you need a tester, i would love to do it. Cant wait to the android app. Although if need be i would switch back to iphone if i could get all the added benifits as it seems.

He didn't explicitly say it would be an Android app, he just said he has "plans non-iOS users". My money is on a web-based app :wink:

 

[msnow]

He didn't explicitly say it would be an Android app, he just said he has "plans non-iOS users". My money is on a web-based app :wink:

Wow, I hadn't thought about that but it would indeed be awesome.

 

[Lawsteve]

I have plans for non-iOS users. I can't say that it'll be ready for public "soon", though.



Instant crash on start-up only happened to me very rarely, so it was very hard to figure out why it was happening. It also didn't use to happen prior to iOS 9. It then occurred to me that iOS 9 introduced a crash to Remote S when you lose internet connection, even briefly. I've fixed the bug in the next update (version 3.2), which I submitted to Apple already. Just have to wait for an update to fix this. Hopefully the instant crash on start-up was caused by the same crash bug and is fixed by the new update. It's hard for me to test, because it happens randomly. So far it hasn't instant crash on start-up on me anymore.

Version 3.2 also fixes the case where some users had to login frequently ever since 3.x came out.

That should be all the bugs fixed. If you notice anything else, let me know.

ive been having the crash problem too. Even on my Apple Watch. Thanks for the quick update. Hope it fixes the problem.

met a friend last Friday who had taken delivery of a new model S the prior Monday. He was complaining about the Tesla app already. I told him he needed Remote S. He purchased it in front of me. I think you already have my address for the commission check, correct?

 

[solaris007]

Dear Allen

First of all - thanks for this great app. Thanks for communicating directly with your users. Just awesome

I have a request: now that Summoning has arrived in Europe, would you consider making Remote S compatible with European Summoning? It works differently from the US (more restrictive). Probably you'd need to check whether the Model S is an EU-version and change the API calls accordingly.

Happy to assist with testing / providing information. I have an EU-car in Switzerland.

Greetings
dom.

 

[wayner]

I too have the occasional app crash when starting the app on my phone. I have an iPhone 6+ with iOS 9.2.1.

 

[Dithermaster]

Allen, perhaps I can add a data point to the crashing: I have seen it crash when the network changes. I sometimes use the app when I leave work, and if I'm using Remote S when my iPhone switches from the office WiFi to AT&T LTE, it sometimes crashes. I have also noticed the iPhone will sometimes switch networks as soon as you launch an application that does communication, so this could explain some of the crash-on-launch cases too. Perhaps you'll be able to reproduce this by turning your WiFi router off at just the right time.

 

[AllenWong]

Dear Allen

First of all - thanks for this great app. Thanks for communicating directly with your users. Just awesome

I have a request: now that Summoning has arrived in Europe, would you consider making Remote S compatible with European Summoning? It works differently from the US (more restrictive). Probably you'd need to check whether the Model S is an EU-version and change the API calls accordingly.

Happy to assist with testing / providing information. I have an EU-car in Switzerland.

Greetings
dom.

If I can figure out how to get it to work, I will. I don't know what the API call for Summoning in non-US cars is.

ive been having the crash problem too. Even on my Apple Watch. Thanks for the quick update. Hope it fixes the problem.

met a friend last Friday who had taken delivery of a new model S the prior Monday. He was complaining about the Tesla app already. I told him he needed Remote S. He purchased it in front of me. I think you already have my address for the commission check, correct?

Thanks. I don't spend any money advertising this app, so I rely on word of mouth from users like you.

Allen, perhaps I can add a data point to the crashing: I have seen it crash when the network changes. I sometimes use the app when I leave work, and if I'm using Remote S when my iPhone switches from the office WiFi to AT&T LTE, it sometimes crashes. I have also noticed the iPhone will sometimes switch networks as soon as you launch an application that does communication, so this could explain some of the crash-on-launch cases too. Perhaps you'll be able to reproduce this by turning your WiFi router off at just the right time.

I think I already tracked down the bug. I am waiting for Apple to approve the update and then the crashing should stop. So far, it's been "In Review" since yesterday, so it should be released within the next few hours if nothing else goes wrong.

 

[solaris007]

If I can figure out how to get it to work, I will. I don't know what the API call for Summoning in non-US cars is.

Thanks for trying You'd make many Europeans very happy.

 

[AllenWong]

FYI, the new update is out and should fix the crash bug that a few of you were having. If you were one of those whose Remote S app frequently crashed on start-up, please let me know if my update fixed the issue for you.

 

[AWDtsla]

FYI, the new update is out and should fix the crash bug that a few of you were having. If you were one of those whose Remote S app frequently crashed on start-up, please let me know if my update fixed the issue for you.

Seems to be working much better. Doesn't wake up to an unresponsive blank screen anymore either. Thanks!