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Roadster Service E-Mail
- Thread starter dhrivnak
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- Roadster Tesla Inc.
My wife said she will give you 27k and she will pick it up. She also hopes you are having a terrific day.
JK
I think we can agree that $26,300 is a low ball offer, but I am not sure that your suggested $105,200 reflects its true value in the market today. For example, a 3.0 just went at auction for $40,000.
I would expect Tesla to offer a trade in price slightly under what the car could be sold at in the open market. Something similar to what carfax would offer (because in reality they are probably going to just flip it to someone like carfax). $50,000?
The $40k didn't meet the reserve for the 3.0, but yeah . . . $100k is a pipe dream (though I do see a few listed for more than that)
Sweet spot seems to be $60-75K, from what I've seen. That is the range mine was listed originally and the actual purchase price, low mileage, good CAC on a re-manufactured battery. Offering less than 50% of that range sight unseen is low balling, especially if the car is in good shape.
Seems like it might be a few things...if owners really want out of it and into another Tesla, or just seeing what the market will allow.
Mine was a trade-in, but I don't have a clue what the value was from Tesla or how much they re-sold it for. That would have been spring this year.
Seems like it might be a few things...if owners really want out of it and into another Tesla, or just seeing what the market will allow.
Mine was a trade-in, but I don't have a clue what the value was from Tesla or how much they re-sold it for. That would have been spring this year.
Not doing the conversion because I had just woke up. I’m in Canada so I assume everyone speaks in Canadian. For sure 100k US would have been a nice trade in.
regardless of where it ends up the fact the offer came via a Sales rep means they were happy to let the offer pass. Tesla keep their trade ins for the used vehicle program, bad LSU ally they are saying they want nothing to do with the roadster, Tesla have set the trade in value because they keep their own cars and off load the rest as junk, the Roadster just make the Junk pile. Any more lip service about wanting to support the roadster is just that, lip service. They throw a bone hoping we continue to have the cars serviced but that’s pretty much it. Elon’s one became ballast! Probably the cheapest thing they had to hand, if it was publicity they would have punched a model 3 up there, no one could do anything other than look at it, much better publicity.
Time to face it, the roadster in the eyes of Tesla is worth nothing. The value, like my old S550 is determined on its weight now. Thankfully we don’t all feel that way.
regardless of where it ends up the fact the offer came via a Sales rep means they were happy to let the offer pass. Tesla keep their trade ins for the used vehicle program, bad LSU ally they are saying they want nothing to do with the roadster, Tesla have set the trade in value because they keep their own cars and off load the rest as junk, the Roadster just make the Junk pile. Any more lip service about wanting to support the roadster is just that, lip service. They throw a bone hoping we continue to have the cars serviced but that’s pretty much it. Elon’s one became ballast! Probably the cheapest thing they had to hand, if it was publicity they would have punched a model 3 up there, no one could do anything other than look at it, much better publicity.
Time to face it, the roadster in the eyes of Tesla is worth nothing. The value, like my old S550 is determined on its weight now. Thankfully we don’t all feel that way.
I think you're over-reacting. Personally I see this development as a step in the right direction. Sure the trade-in offer was low but it was based on a sight-unseen appraisal and they told Dave that he should consider selling it himself. It was low by about half (for a trade-in), not 1/4 like you suggested. The trade-in offers are no help but overall I see this as a positive development. I think we should applaud the effort and encourage them to continue making improvements to Roadster service.
I agree with others that this is a step in the right direction. An even bigger step would be to release all the manuals and service tools and firmware so that owners and third parties could fill the need. That would save them a bundle and promote the same or more “goodwill”.
I am an original owner that received the email too. I agree with Henry that this is at least a step in the right direction. What I'd like to see is the parts availability improved, the new 3.0 battery actually released, ongoing support, etc.
Ignoring the trade-in thing, that they finally acknowledge that the Roadster exists and needs to be supported could be a significant, if apparently reluctant step forward, but I remain skeptical. Communication, or lack thereof, has been the company's overwhelming weak point. They are acting more and more like other tech companies who throw up a website and hide behind it, insisting that everything can be taken care of with a browser, and shunning any opportunity for actual human contact as if it's the plague. The test will be how responsive they are with the email service. If they allow themselves more than a few hours for a reply, it's going to turn into a black hole. My local service center has NEVER replied to any voicemail messages I have left (they claim they don't even have access to it), nor have I received any replies to any email-based interactions with the company. I can count on one hand the number of times the Service side of the SC has answered the phone in the past several years. Sales, yep! Answer on the first ring. Service rings and then goes to Voicemail. I discussed this problem with the service manager, and he gave me his "personal" extension number. Guess what. No answer, went to voicemail. The only thing that has worked has been follow-up SMS messages, or physically driving 30 minutes to the service site.
Assuming the new email service actually works, all we need then is a service team that knows what to do with the car when it comes in (besides gawk at it), and a supply of parts to keep them on the road.
Oh, and I have not received the email announcement. Steeerike One!
Assuming the new email service actually works, all we need then is a service team that knows what to do with the car when it comes in (besides gawk at it), and a supply of parts to keep them on the road.
Oh, and I have not received the email announcement. Steeerike One!
I am an original owner and I received the email. There have been several posts complaining about the inability to contact Tesla to schedule service because they now force all the scheduling to be through the app and the app does not include the Roadster. We've heard from a few Tesla sources that they were working on the problem. Well, this email shows the solution they chose. As others here have said, we'll see how well it actually works in practice. I'd also like to know how many repair centers there will be and where. Sunnyvale seems to still be providing Roadster service.
The HTML email was strangely constructed. I read email in Alpine, a text-based MUA, which showed the first three sentences twice. Looking at the HTML source, I see the first copy is in a <div> that doesn't show in a browser.
The HTML email was strangely constructed. I read email in Alpine, a text-based MUA, which showed the first three sentences twice. Looking at the HTML source, I see the first copy is in a <div> that doesn't show in a browser.
I'm also an original owner and haven't received such an email.
But in terms of foolish questions, not nearly as bad as FIAT who when we took our 500e in for annual service asked if we wanted an oil change!
driver_EV
Member
I am original purchser of mine, and I did get that email from Tesla. I was not in a hurry, but think I will reply to the email and ask for some details on what they are doing to support the Roadsters. How about restoring telemetry, technical details, improvements, more parts and such.
Carl W
2008, #311 thunder gray 1.5
Just now saw this link with a further description about the program:
Tesla Contacts Roadster Owners About Trade-In Program - Tesla Motors Club
Tesla Contacts Roadster Owners About Trade-In Program - Tesla Motors Club
PFLeFaou
Member
Meanwhile, I didn't get the email, have no intention to sell my Roadster, but I need service on it, so I'll just send my request to [email protected] and see what happens. 
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