Several months after my Tesla had been in service, I went to look at dash cam footage of a recent incident, only to find that there was tape on the dash cam blocking its view.
On previous visits to the service center, they can disconnect the power from the dash cam. So I checked that, and it was OK. But I never imagined that they would put tape over the lens. It could have been awkward if we had been involved in an accident and didn't have the footage (already been there before, don't want to repeat the experience, the other driver contested our version of events dispite the physical evidence). They never told me, and didn't try to remove it when the service was finished.
Normally I would provide such feedback to the company in question. But in the case of Tesla, I have no idea how to contact them to leave such feedback, and even if I did contact somebody it is likely somebody who has no ability to fix their processes, and the feedback would get forgotten. So I am posting here.
On previous visits to the service center, they can disconnect the power from the dash cam. So I checked that, and it was OK. But I never imagined that they would put tape over the lens. It could have been awkward if we had been involved in an accident and didn't have the footage (already been there before, don't want to repeat the experience, the other driver contested our version of events dispite the physical evidence). They never told me, and didn't try to remove it when the service was finished.
Normally I would provide such feedback to the company in question. But in the case of Tesla, I have no idea how to contact them to leave such feedback, and even if I did contact somebody it is likely somebody who has no ability to fix their processes, and the feedback would get forgotten. So I am posting here.