OK, my title is a little one sided. I'll explain...
I sent my car into service to check acceleration shudder and the 17 in. screen going black (refreshing) while driving. The screen issue started after update 2020.8.1.
Due to the Corona Virus I have not been driving my car for the past week. However, The service center asked me to drive the vehicle for two days before my appointment with the USB ports empty. I have music on one USB and the other is used for Sentry Mode. They said the USB with music on it might be causing the issue even if I'm not actively listing to music from it. I didn't experience the black screen during those short drives.
Service test drove the vehicle and said they also could not replicate the black screen and they also did not notice any acceleration shudder.
But, they said when they raised the vehicle, they saw a nail in the front right tire and it's $80.00 to fix.
I had no low tire pressure indicator when I dropped off my car. I know it's possible I picked up a nail a long time ago and have a very slow leak or I pick up a nail in the past two days. But I had no low tire pressure indicator when I dropped off my car. It's also possible that service picked up a nail while test driving.
Update: they said they noticed the nail after they test drove the vehicle. And will split the cost 50-50.
Should I accept it?
I sent my car into service to check acceleration shudder and the 17 in. screen going black (refreshing) while driving. The screen issue started after update 2020.8.1.
Due to the Corona Virus I have not been driving my car for the past week. However, The service center asked me to drive the vehicle for two days before my appointment with the USB ports empty. I have music on one USB and the other is used for Sentry Mode. They said the USB with music on it might be causing the issue even if I'm not actively listing to music from it. I didn't experience the black screen during those short drives.
Service test drove the vehicle and said they also could not replicate the black screen and they also did not notice any acceleration shudder.
But, they said when they raised the vehicle, they saw a nail in the front right tire and it's $80.00 to fix.
I had no low tire pressure indicator when I dropped off my car. I know it's possible I picked up a nail a long time ago and have a very slow leak or I pick up a nail in the past two days. But I had no low tire pressure indicator when I dropped off my car. It's also possible that service picked up a nail while test driving.
Update: they said they noticed the nail after they test drove the vehicle. And will split the cost 50-50.
Should I accept it?