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Service Center - Knoxville, TN

Zaxxon

Supporting Member
Supporting Member
Dec 11, 2012
4,674
21,523
Colorado
Scuttlebutt is that the Knoxville location's lease has been signed and construction will begin soon. Source: through-the-grapevine mention in a local FB owner's group, seen by a relative of mine.

Would love to see something concrete here if anyone's in the know.
 
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verygreen

Curious member
Jan 16, 2017
2,945
11,403
TN
Local ranger said that everything's signed indeed (and he was allowed to talk about it to customers), BUT this is a third or 4th time I hear about a service center opening so while this time it definitely progressed further than before and I am cautiously optimistic, I am going to fully believe it only once it actually opens.
 
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EnrgyNDpndnce

Member
Sep 12, 2016
652
1,097
Charleston, SC
Glad to hear Knoxville is going to happen. Seems it’s at a similar stage of development as Savannah, GA as both are imminent and should open soon. Local Tesla employees openly discussing these locations is a good sign they are happening near term. Let’s hope this is a sign of a great expansion of Tesla’s service center network. They certainly have enough cash on hand to open many more locations, and as deliveries continue to ramp up more locations will be needed.

@dhanson865 I completely understand your hesitation to buy a Tesla until there is a Knoxville service center. In my case I wouldn’t hesitate, as I am about to take my Model 3 in for a 100k mile checkup and this is literally the first time I have needed a Tesla service center. Still, I understand your hesitation. HOWEVER, I will tell you that your concern over the lack of a heated steering wheel is unfounded. I had a Leaf before my Tesla and it was a nice feature on cold days. But with my Tesla, I can open my app and turn the heat on 5 minutes before getting in the car so not only is the steering wheel warm, the entire car is. IMO the heated steering wheel is now totally unnecessary.
 

Bew1219

Member
Jan 12, 2021
6
8
Knoxville, TN
It's the moment we've been waiting for. Well...closer to that moment. I'm a roofer and we got a bid invitation (just before Christmas) to bid on some roof work on the old Sears Tire Center at West Town Mall. It clearly states the work was for Tesla. Here's to not having to drive to Nashville for service work in the near future!
 

DerbyDave

Active Member
Jul 2, 2020
1,058
619
Kentucky
There is a Tesla Parts Depot in Louisville, KY. It has a roof, but is only used for part logistics for mobile techs -- no service or sales at that location. Hopefully you will get more than we in Kentucky did.
 
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ImThe1WhoKnox

New Member
Jan 12, 2021
3
6
Knoxville, TN
It hasn’t been officially announced, but Tesla is currently in the process of building a new Service Center in Knoxville, TN! Crews are already working to build out the former Sears Auto Center at the West Town Mall.

I uncovered this info on a contractor bidding portal, and wanted to share the discovery. The plans are extensive, showing the full scope of the project which includes:

- Building modifications and signage
- Vehicle “showroom” for up to 4 vehicles
- Service Center
- Customer Lounge
- v3 Superchargers

You can see the specs here:
 

ImThe1WhoKnox

New Member
Jan 12, 2021
3
6
Knoxville, TN
It hasn’t been officially announced, but Tesla is currently in the process of building a new Service Center in Knoxville, TN! Crews are already working to build out the former Sears Auto Center at the West Town Mall.

I uncovered this info on a contractor bidding portal, and wanted to share the discovery. The plans are extensive, showing the full scope of the project which includes:

- Building modifications and signage
- Vehicle “showroom” for up to 4 vehicles
- Service Center
- Customer Lounge
- v3 Superchargers

You can see the specs here:
Online Plan Room | LDI Line
 
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duunoit

Member
Jul 21, 2020
36
7
Knoxville, TN
I uncovered this info on a contractor bidding portal, and wanted to share the discovery. The plans are extensive, showing the full scope of the project which includes:

- Building modifications and signage
- Vehicle “showroom” for up to 4 vehicles
- Service Center
- Customer Lounge
- v3 Superchargers

Looking over the plans (electrical and parking lot):
I only see
1x SUPERCHARGER, Listed as a V3 (but only 155kW at 480V)
11x Wallchargers (10.5kW/56.0A/208V).
 

dhanson865

Active Member
Feb 16, 2013
4,672
7,705
Knoxville, Tennessee
Local ranger said that everything's signed indeed (and he was allowed to talk about it to customers), BUT this is a third or 4th time I hear about a service center opening so while this time it definitely progressed further than before and I am cautiously optimistic, I am going to fully believe it only once it actually opens.

I've been going by that location regularly and I see lights on some nights and off others but there is no signage other than the "space available" sign that's been there for years now. Absolutely nothing I've seen driving around the building or the lot shows any sign anything is happening.
 

dhanson865

Active Member
Feb 16, 2013
4,672
7,705
Knoxville, Tennessee
I've been going by that location regularly and I see lights on some nights and off others but there is no signage other than the "space available" sign that's been there for years now. Absolutely nothing I've seen driving around the building or the lot shows any sign anything is happening.

I've been going by afternoons, someone on reddit just sent me this ( https://www.reddit.com/r/teslamotor...inally_coming_to_knoxville/gnm9f48/?context=3 )

I asked when it would open and they said April.

ACtC-3cuOgT-ASyXekLe1OTLGq4J23ymY-N4U-xbbRPXjgzMPbbOU7DKnq88Gvsi7LRc9XnyB8Z6KRjFBCHCllliQ_cqFWnEQn1UnZ1DVq_I-Q6oHU5Cr-gZ62qcjwa3N7eppnhY7UhUQmoL4p-4ayXWHc61=w1738-h869-no
 

dhanson865

Active Member
Feb 16, 2013
4,672
7,705
Knoxville, Tennessee
Still no visible outward change, no charging infrastructure started, no signage other than the tiny notice on the door.

Not sure which will happen first

* heated steering wheel gets added to the tesla website in a way someone could know for sure they'll get it
* Knoxville Service Center opens
* 2021 EV credit gets finalized
 
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Rb48888

Here’s your sign.
Supporting Member
Jul 14, 2018
137
1,716
Tennessee
Can I add to your list?

* MX Refresh deliveries

I’ve mentally rehearsed picking up my first Tesla in Nashville for so long (years), that my brain will be confused if it gets delivered at West Town instead.

I’d probably drive it to Nashville and back just to be safe. ;)
 

Estickle

New Member
Apr 2, 2016
2
2
Oak Ridge
There is a Tesla Parts Depot in Louisville, KY. It has a roof, but is only used for part logistics for mobile techs -- no service or sales at that location. Hopefully you will get more than we in Kentucky did.

It hasn’t been officially announced, but Tesla is currently in the process of building a new Service Center in Knoxville, TN! Crews are already working to build out the former Sears Auto Center at the West Town Mall.

I uncovered this info on a contractor bidding portal, and wanted to share the discovery. The plans are extensive, showing the full scope of the project which includes:

- Building modifications and signage
- Vehicle “showroom” for up to 4 vehicles
- Service Center
- Customer Lounge
- v3 Superchargers

You can see the specs here:
I took some photos today of the Building in West Town Mall. The Building looks finished except for signage, but the inside is still under construction. There are not any superchargers installed yet.
 

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verygreen

Curious member
Jan 16, 2017
2,945
11,403
TN
I took some photos today of the Building in West Town Mall. The Building looks finished except for signage, but the inside is still under construction. There are not any superchargers installed yet.
the building is finished because it's a preexisting building, right?

I am not sure where the idea that there are going to be superchargers at West Town Mall location came from?
 

duunoit

Member
Jul 21, 2020
36
7
Knoxville, TN
the building is finished because it's a preexisting building, right?

I am not sure where the idea that there are going to be superchargers at West Town Mall location came from?
Re: pre-existing building - Yes
Re: Superchargers - I think people think that because Nashville has them

if you examine the plans, there is only 1 Supercharger (and 11 HPWC/10kW).
I wonder if the Supercharger will even be available to the public....
 

dhanson865

Active Member
Feb 16, 2013
4,672
7,705
Knoxville, Tennessee
I took some photos today of the Building in West Town Mall. The Building looks finished except for signage, but the inside is still under construction. There are not any superchargers installed yet.

Yeah that building has looked like that for a decade or more. They didn't do anything to the outside other than remove old signs and patch holes in the walls were they removed prior signage.
 
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