Never received texts for any updates.I received an email notifying me to review my lease offer. I received that email on 7/13 at 11:22 pm ET. When I checked my email the next morning, I followed the link to my account and had VIN assignment.
Still have not ever received a text notification for any step of the process beyond 5/31 (the day after I placed my order). That text was thanking me for completing my pre-delivery tasks (from a 510 number). The only other text I received (from same number) was asking if I wanted to trade (6/3). Out of curiosity, I responded “trade” on Monday (7/19) and never received a response. I did not elect to trade my vehicle, by the way.
I sent my SA an email this morning to ask if my vehicle had arrived to the Tesla location in VA (scheduled to arrive at Tysons today) and asked a bunch of questions regarding delivery (was scheduled for 7/26). Received an email from Tesla approx 2 hours later to “Review Your Tesla Lease Offer” (seems to be the trend when anything updates to my account: VIN, Delivery Date, Payment Received, etc). I noticed my lease documents listed 7/25 (not 7/26) as my delivery date. 2 minutes after the lease offer email, I received an email from Tesla “2021 Model 3 Agreements Ready.” 7 minutes after receiving that email, I received an email from my SA answering some (not all) of my questions from the email I sent this morning and informing me that I’d have my vehicle delivered to my home tomorrow (!!) between 10 am and 5 pm.
At some point, during those emails, I had logged on and accepted the lease terms and completed my Agreements.
At 12:12 pm ET (15 minutes after the first email I received from Tesla today), I received an email from an individual with Tesla and a different SA copied (not my normal SA) that I should prepare to expect delivery for tomorrow before 8 pm. It outlined the steps I needed to complete (all done).
I called my insurance company to add the Tesla to my policy (I had done a pre-quote prior to VIN assignment) and uploaded the new proof of insurance with Tesla VIN (since my previous card expired in June - during this 8-week wait).
SHOULD be READY for tomorrow’s delivery!! Is this REALLY happening?! So many emotions.. but really, after all of the EDD changes, trying to find answers anywhere (because getting an SA to respond can be tricky/frustrating), hearing all the crazy stories.. I’ll believe it when I see my car.. TOMORROW!!
Stay patient, if possible. Go in to the Tesla location, if possible, to get answers if you’re being ignored. No two experiences are exactly the same. Don’t rely on texts (I did not receive them). Check your email rather than your account for VIN notification.
Once your VIN is assigned, your SA can track the location (no matter how hard they try to ignore you). So, if you want answers, be persistent. Prior to VIN assignment, they just give a range estimate (similar to your EDD).
In the end, my delivery date (7/25) was in the first range of dates I received: 7/21 - 8/10.
Good luck and I’ll let you know if I receive my beauty tomorrow!!