Hey All,
I can’t tell you all how much I appreciate you and how this forum has saved my sanity (what’s left of it). Did not want to leave y’all hanging regarding my experience. For anyone taking delivery via Tysons, feel free to reach out to me - if you’d like. I’d love to connect.
Update to 7/25 Delivery Issues:
I went in on Monday and they gave me a new charging cable. Waited in the owners lounge and met some really cool people. It was awesome to connect with other owners. I was there for 70 minutes because they were going to top off my charge, but their Supercharger kept disconnecting, so all that wait to only charge 4%.
They are scheduling me for a wash and detail. I have an 8/11 appointment for them to resolve all other issues. With all of my problems, I finally got the manager to commit to responding to me directly to resolve anything that comes up.
Finally took the car up to my daughter in MD Monday and stayed the night and drove back to VA last night. So far, things are better. Have not had to do a hard reset since Sunday. Issues with speaker when I lift my phone from charging tray; I’ll add that to the service request. Speaker is not flush on dash (below windshield) Driver’s side headlight is not flush. New charging cable is faster than the used one they gave initially.
Hope you all get your VIN details and have a wonderful delivery experience. Don’t feel badly to speak up for yourself and push the SA (or management) to give you the customer service experience you deserve!
