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Please stop. Even Tesla have pulled this line.
In EuroNCAP testing the Model S is not the safest overall for occupancy safety. It's safer in some crash types, and less safe in others.
Repeating Tesla-lore, helps no-one and is easy to disprove. Better to just be balanced and say it's a very safe car, even if it has a lower overall score than some of the other cars in class that have been released since.
Anyway back on topic, my car had it's suspension worked on at around 9,000 miles for a TSB of rubbing of the lower arms (something I hadn't noticed, but happened when the techs noticed unusual contact marks at annual service). The car is currently back in the shop and getting some work done on .
I reported a number of issues to my SC about a month ago before this blew up, and one of the issues is a clicking in the suspension, it's minor but I wanted everything fixing in one go (it's a big list unfortunately). The car is almost two years old and only done 14k miles.
I live in the UK and we do salt the roads here. I will post back what gets done to the car, but if mine too needs replacement, then it would suggest age related corrosion rather than mileage.
I do know that any car going in right now from the UK launch batch are having a number of TSB's done. Battery heater and replacement HV lines (this was listed in my job sheet too). No idea what is up with those parts as I've not noticed any problems charging, or battery wise.
Meanwhile I've got an Infiniti Q50 loaner Horrible car, and no better way than to make me forget some of the S's shortcomings
@smac - I have the clicking from the front suspension as well, I have not gotten around to contact the SC yet. Do you have any idea what it is?
But the crux of Tesla's argument in quickly dismissing this "very abnormal rust" (Tesla's own words in the post) hinges on excessive dirt road usage. And that no longer holds. So how can the rebuttal make sense anymore? Either Tesla shows that there was very abnormal dirt road usage, or it goes back and re-investigates the cause of this "very abnormal rust".
You are focusing on a single out of warranty part failure on a single vehicle. It's simply not relevant, and ultimately it doesn't matter how or why this single part on this single vehicle failed, (outside of engineering curiosity), it's a statistical non event.
Are the ball joints on the maintenance schedule?How about taking some personal responsibility for the maintenance of your vehicle?
Are the ball joints on the maintenance schedule?
Checking the covers and checking for play in the suspension would be on the schedule. This should be done at every tire rotation (5K miles according to the schedule)Are the ball joints on the maintenance schedule?
Good information for this thread. I didn't realize that was part of a normal tire rotation. Does the Model S have the same size tires front and rear?Checking the covers and checking for play in the suspension would be on the schedule. This should be done at every tire rotation (5K miles according to the schedule)
Are the ball joints on the maintenance schedule?
Checking the covers and checking for play in the suspension would be on the schedule. This should be done at every tire rotation (5K miles according to the schedule)
No. Some do, some don't.Good information for this thread. I didn't realize that was part of a normal tire rotation. Does the Model S have the same size tires front and rear?
Alright, out from retirement for this....
X, Yes? - Your motivation is clearly stock price, not buying a model s.
Dr. Valueseeker and X, yes? seem to post in conjunction a lot....
IP addresses should be Banned for certain accounts... like lucilles. I know there's ways around this, but I wouldn't be surprised if a lot of these are the same person.
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Tesla's response was good, but perhaps rather than purely trash on Neidermeyer, they should have pointed out the falsehoods of his claims (using crashed cars where the wheel breaking was the result, not the cause).
As for the dirt road piece. The op clearly owns multiple businesses with many locations and quite a few vehicles. My guess would be that one of the locations in that network is on a dirt road. Perhaps that address was used on some documentation that Tesla had, or perhaps it was frequented a lot, and when they looked at the telemetry they figured that was the "home location". Who knows, but I would think it was more of an honest mistake.
Wow... this really got blown up for no reason. It's unfortunate, since that was the goal of the original made up set of complaints.
For those who haven't seen the NDA language Tesla requires, here it an example, from an agreement they asked me to sign (but which I did not):
(3) your receipt, agreement and acceptance of the above payment is in full and complete satisfaction of, and you agree (including, without limitation, on behalf of all your heirs, estates, executors and beneficiaries and all other persons acting under your direction) to fully and forever release and discharge Tesla and any and all of its past, present and future entities, affiliates or persons (including, without limitation, all stockholders, officers, directors, employees, agents and attorneys) and all persons or entities acting on or for its or their behalf (“Released Parties”) of and from any and all claims, complaints, demands, damages, liabilities, actions and causes of action of every kind (including without limitation alleged breaches or violations of express or implied representations, warranties or any state or federal regulations or statutes relating to lemon law, warranty, class actions, product liability, consumer fraud, consumer protection, unfair competition or false, unlawful, unfair, deceptive, untrue, misleading or fraudulent business acts, practices or advertising), known or unknown, suspected or unsuspected, arising out of or in any way connected with the Vehicle (“Claims”), (4) you will not initiate, advise, encourage, commence, participate or aid in any action at law or in equity or any legal proceeding (including withdrawing or cancelling any previously submitted or filed actions or legal proceedings) against any of the Released Parties based in whole or in part upon or related to any Claim, except as required by, and only to the extent necessary to comply with, applicable law, person or entity any Claims.As you can see, it is very broad. It prohibits the customer from participating or aiding in any action or legal proceeding against Tesla related to any "Claim" (which is defined extremely broadly, including "complaints...in any way connected to the Vehicle") without being legally compelled to do so first, and it prohibits the disclosure of even the existence of the letter. If I sign it, I can't even legally tell my friends what happened to my car. If I disclose anything, then it gives Tesla the right to "injunctive relief and damages". Even problems with the car unrelated to the current incident are covered. Wow. This seems designed to prevent discovery of systemic problems, which I think we as customers deserve the collective right to discuss. How can we as a community reach the truth about large-scale issues if the people most affected are prohibited from sharing information? It just seems wrong. Tesla is not a legacy car company, and we as customers have higher expectations of it than we do of others. It's a visionary Silicon Valley company that has benefited greatly from word of mouth. Continued enjoyment of the benefits of word of mouth depends on allowing such customer to customer information flow to continue, without censorship. I'm a proud Tesla owner, and a true believer in its mission, but I want to be able to tell the complete story.
To the fullest extent permissible consistent with applicable law, you agree to keep confidential the terms and conditions of this letter, including, without limitation, its existence (collectively, “Confidential Information”) and acknowledge that such confidentiality is also for your privacy and protection. Except as may be required by law, you may disclose the Confidential Information only to the extent necessary in any proceedings to enforce, or to obtain professional advice with respect to, this letter. You agree that you will not publicize, directly or indirectly, any Confidential Information or otherwise disclose Confidential Information to any third party except as specified above. You agree that your breach of any conditions in this letter, directly or indirectly, will give rise to a right of action by a Released Party for rescission of this letter, injunctive relief and damages.
I was asked to sign this agreement, and refused, because of its over-broad nature, and asked Tesla to provide me a simpler agreement in which they simply state that their action does not constitute an admission of any defect. Simple. Tesla legal has so far refused. I hope they re-think their position in light of the negative publicity arising out of the NHTSA objections.
WOW people are so naive, I live within 2 miles of my business, also on a paved road. My Model S has not been abused or driven regularly on any dirt road. The car was serviced at the Ross Park Mall sears service center just three weeks before the incident, So I blindly believed the car was in good shape. I just count my lucky stars that I did go onto that back country road that Sunday and had the failure at a low speed otherwise my Wife and I could have been killed or worse yet killed someone else. Now that I know that The Tesla ball joints are prone to wear out ,in my case, at about 70,000 miles, I will check them about every 30,000 miles for safety sake. My only purpose in the first place when posting here was to warn other Tesla Model S owners about the safety risk so that they have their cars inspected for safety issues. If I convinced just one owner to do so and potentially saved an accident I accomplished my goal.
There is now to much noise on this thread, so I will not reply again on this thread until I hear back from NHTSA about my case.
There are no indications that the ball joints are more prone to wear out on a Tesla than any other car.WOW people are so naive, I live within 2 miles of my business, also on a paved road. My Model S has not been abused or driven regularly on any dirt road. The car was serviced at the Ross Park Mall sears service center just three weeks before the incident, So I blindly believed the car was in good shape. I just count my lucky stars that I did go onto that back country road that Sunday and had the failure at a low speed otherwise my Wife and I could have been killed or worse yet killed someone else. Now that I know that The Tesla ball joints are prone to wear out ,in my case, at about 70,000 miles, I will check them about every 30,000 miles for safety sake.
I have the clicking from the front suspension as well, I have not gotten around to contact the SC yet. Do you have any idea what it is?
WOW people are so naive, I live within 2 miles of my business, also on a paved road. My Model S has not been abused or driven regularly on any dirt road. The car was serviced at the Ross Park Mall sears service center just three weeks before the incident, So I blindly believed the car was in good shape. I just count my lucky stars that I did go onto that back country road that Sunday and had the failure at a low speed otherwise my Wife and I could have been killed or worse yet killed someone else. Now that I know that The Tesla ball joints are prone to wear out ,in my case, at about 70,000 miles, I will check them about every 30,000 miles for safety sake. My only purpose in the first place when posting here was to warn other Tesla Model S owners about the safety risk so that they have their cars inspected for safety issues. If I convinced just one owner to do so and potentially saved an accident I accomplished my goal.
There is now to much noise on this thread, so I will not reply again on this thread until I hear back from NHTSA about my case.