Sync Messages option keeps turning off

[astrowunder]

My car started doing it after last update, i fixed it by deleting the phone from the BT menu on the car, and then reconnecting

This works for a while, but mine started doing it again after this process

 

[stickysidedown]

I’ll add my name to the list. Happened today actually...

 

[beachsideev]

Mine does this too. I haven't figured out how frequently, but every so often now I check it and it is turned off again. Been doing it pretty much since I got the car in March. At first I thought I was going crazy, but no it is just a bug.

 

[beachsideev]

Received 2020.32 this week and sync messages was off again this morning.

 

[aspec818]

Yup mine does this occasionally. Also phone disconnects from Bluetooth. Noticeably the car shuts off when I close my door at times and disconnects my phone from Bluetooth.

 

[vogz]

This has been happening to me since the text feature was introduced back in Jan (I think). I've tried everything from making sure that I have my driver profile selected when I toggle the option on, to deleting and re-paring phone with car. I don't think it has anything to do with the actual phone. It's mildly annoying, but honestly the constantly notifications while driving when a group message blows up are far more annoying.

 

[beachsideev]

Definitely not phone related as I just got a new phone two weeks ago and it did it this weekend.

 

[EVNation]

It seems to happen to me after a software update.

 

[BigMskiman]

Yes, I think it's getting shut off. But need "next day" testing to confirm if same as @beachsidev


old |v2020.28.5|AP2.5,MCU2,PUP|
new |v2020.32.3|AP2.5,MCU2,PUP|

 

[Daniellane]

Same here (M3&MS)
Also seems more prevalent after software updates. Both cars on 2020.32.3

 

[P3dStealth]

Happens to me randomly once in a while.

 

[Msjulie]

If I don't re-enable every time, it's off - it's mostly off because I forget to turn it on; it's very much not set and forget.

 

[astrowunder]

Mine was just off again.

For curiousity, I just tried turning the car off through the control panel and back on- settings were fine. I also did the full restart (brake, both buttons and hold until the T logo appears)- settings were fine.

I did have a recent software upgrade so maybe that's it.

 

[JayNJ]

Yes, still happening and not just when updated. Seems like at least once a week. I noticed it on 2020.32.3. Just was updated to 2020.36 and it hasn't happened yet, but still too new to tell.

 

[BigMskiman]

Mine was just off again.

For curiousity, I just tried turning the car off through the control panel and back on- settings were fine. I also did the full restart (brake, both buttons and hold until the T logo appears)- settings were fine.

I did have a recent software upgrade so maybe that's it.

I also did thumb wheel reset, no problem. So let's see if overnight sleep is the root cause.

 

[Mr. Big]

Yeah, it's been happening to me since it was introduced so I don't even look for a solution anymore.

 

[Daniellane]

On the bright side it can easily be reactivated while in motion.

 

[JohnMu]

Been happening to me too since delivery in June across a number of software updates. A bit of a pain because more than just messages seem to stop synchronizing - like calendar and address book, i think.

 

[rdingham]

I'm having this problem all the time. I just deleted the phone from the4 BT menu, and the Tesla from my phone. Then relinked them. The sync messages pops up a box telling me to turn on messages in my blue tooth menu on the iPhone (7) and press reconnect. Do that, and does the same thing. Trying to turn on sync messages keeps giving me the dialog box. Phone has Message Notifications checked.

I can't get it to do messages at all now.

I really HATE the horrible phone integration on this car. It is so infuriating that it works so horribly.

 

[DevilDoc8542]

Currently having this problem on software 2020.44.10.1. Will not let me sync messages and when I receive a call, can’t answer from the MCU and the call stays on the iPhone instead of BT to the M3. Using an iPhone XS Max. Have got an iPhone 12 Pro Max for pickup on 11/13/2020. Don’t think it’s the iPhones, but the probably the software/connectivity issue with the M3. Don’t have this problem on the Model S.