I was so excited to take delivery of my new 2023 Model 3 Tesla last Thursday, October 27th. Unfortunately, the excitement is wearing off. While exploring the features of the Model 3 I realized that the summon feature was missing from both the app and the controls under autopilot (Enhanced Autopilot). Contacting Tesla I spoke with Tiffany who had me provide screenshots of the app and told me she would get back to me. After waiting two days with no contact from the rep, I again contacted Tesla and spoke with Brandon, who knew immediately what the issue is. Tesla removed the radar and is only using cameras for autopilot (which I was aware of). Unfortunately, the software will not yet support summon, smart summon, or auto park.
I have a tight garage and the summon feature was going to be a big help in getting everyone in and out of the vehicle. Further, I am unable to roll back the purchase of the Enhanced Autopilot and recoup the extra $6000 I invested to be able to utilize all the benefits of the EA. Hopefully, the bad taste this has left me with will wear off and I will again be excited about my new vehicle. In the meantime, all I can do is wait for Tesla to get around to releasing the update that will allow me to use features that I have already paid for.