Drumheller
Active Member
Reliability and Durability is CR's Auto Survey raison d'être.
~25% of Americans consider CR when purchasing a car. If reliability and durability is not high on your list of priorities then don't pay attention to what CR is saying.
Not everyone picks the most reliable car. FCAU would exist if people did. Not everyone picks the cleanest car. VW Group wouldn't exist if people did. We know electric is the cleanest and we don't need surveys to tell us this Not everyone picks the safest car. CR is not IIHS or NHTSA . The chances of you getting into a near death collision where marginal safety matters is quite small and doesn't move some buyers.
CR Auto Survey is what it is: it tells us about how often we need take the car in for the shop.
Customer satisfaction encompasses every subcategory therefore it doesn't double count to have other categories.
What is your source for "~25% of Americans consider CR when purchasing a car." ?
I know literally zero people that have read CR when they were considering buying a car.