That's a common misunderstanding when it comes to survey data. It's not just the subject matter (vehicle quality) that has to be the same from state to state, it's also the demographics. People in traditional auto producing states could view minor Tesla flaws as more serious than the same flaw on their Ford or Chevy (and we don't know which states were included/excluded from the survey).
The data across ALL brands, including Tesla, come from 35 different states.
Are you suggesting there's 35 different "traditional auto producing states"?
And why would they ONLY do so for Tesla, but not say Lexus, or Mercedes, or anyone else?
If you wanna claim something's a misunderstanding you'll need to support your claim. You haven't.
You don't know they send the same survey to everyone
I do actually-they specifically tell you this.... you can even find copies online (though they're harder to find than you'd expect).... and I've gotten one for every new car I've purchased in the last 20+ years (except my Tesla- so presumably I'm in one of those 15 states).
There's
nothing vehicle specific on em. They're generic PLEASE ANSWER THESE QUESTIONS ABOUT YOUR NEW VEHICLE surveys.
. Hopefully the survey contents are the same but the packaging can greatly impact the response rate and who (and why) someone might respond. JD Powers might mention the survey is done on behalf of Ford (for Ford owners) or GMC (for GMC owners) in order to tie the survey to the brand the owner purchased and make the survey seem more legitimate (which it would if it was being done for the benefit of the manufacturer). This could increase response rates. On the other hand, it would be fraud for JD Powers to claim their Tesla survey had the manufacturer's approval.
Yeah- again- they do NONE of that.
My previous one was for a Lexus- it said nothing specific about Lexus sponsoring a damn thing anywhere- it was generic NEW VEHICLE everywhere.
(Nor does any car company "sponsor" the IQS survey- they do it every year for all new cars..... Car makers can pay for detailed RESULTS if they want to data mine them- and they can pay to use the results in advertising. They DO NOT pay -to have the survey done-
Again- please stop making up nonsense as reasons to not trust the data.
I would like to assume that is true but JD Powers didn't address the specifics
They do, in lots of places, going back decades.
You don't appear to have bothered to check before just making up reasons they CAN NOT POSSIBLY BE TRUSTED BECAUSE THEY SAID A BAD THING ABOUT TESLA.
The larger problem is counting a minor fit/finish flaw with the same weight as a reliability problem or a car that needed a new transmission in the first 1000 miles. But, of course, doing it in a more reasonable manner would not add as much value to their paying customers (all the existing OEMs).
That's not a "problem" per se- it's the intent of the study.
How many problems of ANY kind does a given car have in the first 90 days.
That's
why I keep pointing out context matters
And why the fact Tesla can score so poorly on THAT measure, but be #1 in
owner satisfaction is a great net positive for the company.
DESPITE a bunch of little niggling things, people LOVE these cars.
My own was flawless for fit/finish.
But they lost of one of my keycards before delivery.
They also lost my phone cables.
Eventually they sent a ranger out to fix these 2 delivery defects- and they didn't impact my love of the vehicle at all. Best car I've ever owned, period.
But I don't pretend Tesla NEVER DID ANYTHING WRONG EVER as some seem to want to really hang on to as an idea.
