Texas Hold Up friends, I called to ask about how to opt in to text tracking, and Luke told me that my car is in Austin! Just arrived, it sounded like he said. It was hard to hear through my tears. They said they would do the inspection, etc. then schedule an appointment. I didn't mention that the site said I was slotted for Sept 8.
My VIN (unless there is going to be a different one) was never in the United Road system as far as I could tell. Also, my account page has been Service Unavailable for about 20 minutes or more now.