That very loud and painful "clunk"

[mknox]

I don't think that's a coincidence at all. It's an indication of the relatively high failure rate of A packs.

Would I be correct in assuming the unlimited mileage warranty on the 85 kWh pack would include these types of failures?

 

[qwk]

Yeah it is definitely a bummer, Beware the Clunk, indeed! I should add that Service Center is waiting to hear back from Engineering on the battery, I assume to confirm or deny that this is a 90KW limited pack, but also perhaps whether or not they will give me a different pack. I am not thrilled about getting a refurb at all, but at the very least I would like a refurbed "B" or better...that is what was in my car when I bought it.

What is disturbing is a B pack owner bringing this up before the pack swap, and still getting an A pack. That is definitely not the way that Tesla usually does things.

 

[Zextraterrestrial]

Would I be correct in assuming the unlimited mileage warranty on the 85 kWh pack would include these types of failures?

very much so

 

[JakeP]

Service has a new battery on order, we will swap out battery and replace the windshield (which was an unfortunate accident during transit for which Tesla is of course blameless) next week.

 

[jrreno]

Service has a new battery on order, we will swap out battery and replace the windshield (which was an unfortunate accident during transit for which Tesla is of course blameless) next week.

What about the pen mark on the seat?

 

[JRP3]

Do we know for sure that a reman "A" pack cannot charge at the full rate?

 

[JakeP]

I will confirm that tomorrow...needed to burn some miles off before it hit the Supercharger, or it might not need over 90kw.

 

[JakeP]

What about the pen mark on the seat?

Pen mark on the seat is gradually coming out with some cleaner I used previously to get rid of blue jean ink dye stains. Now the marks are light pink instead of purple, and will likely be gone with more scrubbing. SC said they would pay to have a detailer remove them, but I am actually using cleaner from a detailer that they previously paid to remove fingerprints from my headliner after they replaced the gasket on my pano roof, and the detailer let me keep the rest of the can of cleaner.

 

[jrreno]

Sounds like they need to train their techs on cleanliness procedures!

 

[JakeP]

Yes! The pen marks are all but out now. My best guess is that someone had a clipboard between their legs while moving the car, and the pen tip was downward and protruding enough to touch the leather.

 

[Newscutter]

...with more scrubbing.

I know a part of you is secretly enjoying this.

 

[Kraken]

I don't think that's a coincidence at all. It's an indication of the relatively high failure rate of A packs.

Sorry to hear about your service experience, JakeP. Hope they fix your MS all up.

Or it's that all packs are likely to fail after a year or two, and the A packs are just getting there first because they are older.:crying:

 

[JakeP]

Newscutter and I confirmed this morning that the REMAN A-pack is indeed limited to 90KW.

 

[gg_got_a_tesla]

Newscutter and I confirmed this morning that the REMAN A-pack is indeed limited to 90KW.

Good work, Jake, Newscutter, on providing evidence to Tesla.

Good to hear that you'll get a refurb B pack next week and also get the windshield repaired.

 

[Chris1howell]

I am at Tesla Service now. The dreaded clunk strike again. Crossing my fingers for a non A battery.

 

[JakeP]

Sorry to hear it Chris. My new (to me) refurb B-pack was installed this morning, windshield replaced this afternoon, car should be back home tomorrow.

Tell them you want the battery part number to end in B (or higher) not A.

 

[apacheguy]

I am at Tesla Service now. The dreaded clunk strike again. Crossing my fingers for a non A battery.

Sorry to hear that. How many miles were on the pack and what were you doing (i.e. significant acceleration) when it occurred?

 

[Chris1howell]

I asked for a Non A pack but even the techs gave me a blank stare.
My car with A pack has 36,000 miles.

I was at 55 on a 2 lane road and attempted to pass a slower car. Once I hit the juice i got a clunk, a ton of errors and a dead car.

I immediatly put it in tow mode and shut down. I could not go into very high on the suspension it was greyed out and said air suspension needs service.

 

[hvb]

Forgive me for being clueless, but how does one determine which generation (A,B,C,D) battery our car has? I checked out the wiki battery table, and my VIN is somewhere in between the A and Bs.

 

[apacheguy]

Forgive me for being clueless, but how does one determine which generation (A,B,C,D) battery our car has? I checked out the wiki battery table, and my VIN is somewhere in between the A and Bs.

Set the suspension to very high. Look under the right, front wheel well and you should see a battery sticker.