I am a happy owner of a new M75D. Great car! I am having one concern, however.
Less than two weeks after delivery, I took a inaugural road trip. The first day, I was driving up a freeway in Northern California and suddenly the tire pressure alarm came on. I pulled over and a tire was flat. Really flat, despite supposedly being a "run flat" tire. My car came equipped with the Goodyear Eagle Touring tires on 19 inch wheels. I had purchased an emergency tire inflator from Tesla. I messed with that for about 20 minutes on the very busy freeway but couldn't make it work. I called Tesla and they sent a tow truck. I got lucky, the truck came in 20 minutes instead of the advertised 60 minutes. The truck towed me 94 miles to the San Rafael service center. The service technician said I hit a pothole and replaced the tire. The whole ordeal took about four hours. They charged me for the tire but not for the tow. Overall, I am pretty happy with Tesla's service. However, afterwards I did some research on Tesla tires and came away with some concerns.
1. The inflator will work on slow leaks like from a nail but not on blowouts. Makes sense. I wish I knew that before I risked my life on the freeway.
2. Apparently the low profile tires used on Teslas (and other performance cars), are more susceptible to blowouts than the old style high profile tires I am used to. In addition, Tesla's are heavy, making the problem worse.
3. The Goodyear Eagle Touring tires currently being supplied on Tesla's are used mostly or exclusively by Tesla. They have a special foam liner to reduce road noise. Apparently the tires are not readily available at regular tire dealers and the foam lining scares off some tire dealers from being willing to repair punctures.
4. Tesla will tow your car 50 miles for tire service. Over 50 miles it would have cost me $3.00 per mile had Tesla not covered me. Tesla did cover me, I assume because the car was so new.
5. I understand that Tesla will replace a flat tire, but will not repair a puncture.
So I am trying to figure out how to handle future road trips. For example, I am going to Oregon, which has only one Tesla service center. I called Tesla about this and they said that they have tire dealers in remote areas they can bring in if necessary.
Still, I have concerns. First, I wish that I had insisted on the car being equipped with the previously supplied Michelins, which are readily available at tire dealers. Also, I wonder if the Michelins are a little tougher than the Goodyears, if a little more noisy. Second, if you call Tesla for a puncture, I guess you are going to get a new tire whether you need it or not. Finally, if you decide to use AAA and get towed to the closest tire dealer, will they work on your Goodyear Eagle tire or can they get a replacement? Not to mention being able to lift the Tesla without damaging the battery case. Oh, and get the tire pressure sensor installed correctly.
Does anyone have experience to bear on this issue? Thanks. Before I go off on a trip far from Tesla Service Centers I would like to get this figured out.
Less than two weeks after delivery, I took a inaugural road trip. The first day, I was driving up a freeway in Northern California and suddenly the tire pressure alarm came on. I pulled over and a tire was flat. Really flat, despite supposedly being a "run flat" tire. My car came equipped with the Goodyear Eagle Touring tires on 19 inch wheels. I had purchased an emergency tire inflator from Tesla. I messed with that for about 20 minutes on the very busy freeway but couldn't make it work. I called Tesla and they sent a tow truck. I got lucky, the truck came in 20 minutes instead of the advertised 60 minutes. The truck towed me 94 miles to the San Rafael service center. The service technician said I hit a pothole and replaced the tire. The whole ordeal took about four hours. They charged me for the tire but not for the tow. Overall, I am pretty happy with Tesla's service. However, afterwards I did some research on Tesla tires and came away with some concerns.
1. The inflator will work on slow leaks like from a nail but not on blowouts. Makes sense. I wish I knew that before I risked my life on the freeway.
2. Apparently the low profile tires used on Teslas (and other performance cars), are more susceptible to blowouts than the old style high profile tires I am used to. In addition, Tesla's are heavy, making the problem worse.
3. The Goodyear Eagle Touring tires currently being supplied on Tesla's are used mostly or exclusively by Tesla. They have a special foam liner to reduce road noise. Apparently the tires are not readily available at regular tire dealers and the foam lining scares off some tire dealers from being willing to repair punctures.
4. Tesla will tow your car 50 miles for tire service. Over 50 miles it would have cost me $3.00 per mile had Tesla not covered me. Tesla did cover me, I assume because the car was so new.
5. I understand that Tesla will replace a flat tire, but will not repair a puncture.
So I am trying to figure out how to handle future road trips. For example, I am going to Oregon, which has only one Tesla service center. I called Tesla about this and they said that they have tire dealers in remote areas they can bring in if necessary.
Still, I have concerns. First, I wish that I had insisted on the car being equipped with the previously supplied Michelins, which are readily available at tire dealers. Also, I wonder if the Michelins are a little tougher than the Goodyears, if a little more noisy. Second, if you call Tesla for a puncture, I guess you are going to get a new tire whether you need it or not. Finally, if you decide to use AAA and get towed to the closest tire dealer, will they work on your Goodyear Eagle tire or can they get a replacement? Not to mention being able to lift the Tesla without damaging the battery case. Oh, and get the tire pressure sensor installed correctly.
Does anyone have experience to bear on this issue? Thanks. Before I go off on a trip far from Tesla Service Centers I would like to get this figured out.