I’ve been following this thread closely, but this is my first comment. I have had the problem many times before with my 3 year old model 3, and like many of you I was getting away with doing the cleaning and filter change once or twice a year. After getting it done for free via goodwill the first time, and then them trying to charge me nearly $200 after that, I have since done it myself.
I most recently did it about a month ago, and like usual it worked and everything was good, except for the smell returned after about a month when it usually lasts at least 4-6. I was fed up and decided to open a service appointment, and someone from Tesla called me and basically gave me all the same steps that have been mentioned here for ways to prevent it, such as turning off recirculation shortly before your destination, and explained it was just one of the quirks of the car, and then canceled my appointment.
I assumed then maybe it was my fault since last month I only used a single can of Kool-it, I figured maybe that was my problem, as I usually use Klima but they were out. So I decided I would just do it again. This time I got the Klima, and brand new special HEPA filters that someone on here recommended. I did the service Friday. I noticed yesterday a slight smell, but figured maybe that was something lingering from my garage because I didn’t notice it every time. Nope, the smell is back full force every drive now. Two days later.
I have opened another service appointment and we’ll see how it goes but this is getting ridiculous. It was one thing when I had to do this evaporator cleaning and filter change a couple times a year, even though I am fully on board with this being a manufacturer defect that Tesla should address. But if I can’t even do that to get the smell to go away, where does that leave me? Sure, maybe I could use two cans of Klima like others suggest, which definitely feels like overkill to me, but then what? Next year three cans? Am I gonna have to start buying cases of the stuff?
I’ll leave updates here, but at best I’m expecting them to offer maybe another free or reduced price cleaning, and that’s it.
EDIT: FWIW I Iive in central Texas. Smell only happens when it’s hot, which is 65%+ of the year. Humidity is usually medium to low.