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UK 2022 Orders to Delivery inc the shipping thread for posts with no shipping news

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Just picked up car from Tesla service centre after paint correction for swirls. She looks amazing I’m stunned by the difference. Tesla guy told me they don’t do it themselves, there is a specialist detailer who comes in to do these jobs.

I’ll try and take some pics in decent light, these are in the Tesla covered car park.
Happy for you...anxiety levels have now dropped and you can fully enjoy your new toy!
 
Flippin hell they’ve turned the car into a mirror (sorry about the ugly mug taking the pic)! All my fear and trepidation was unnecessary. Stunning
 

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That difference is amazing, from looking like it had been polished with a disc sander to mirror shine.
It was clearly not the work of some underpaid overworked unfortunate soul being pressured to crank out fixes. There was a lot of professional pride and a fair bit of love that went into that transformation. All I can say is that I highly recommend Nottingham Service Centre, lovely bunch.
 
What exactly do they do to remove this?
I didn’t see it happen but I know they were talking about machine polishing, removing contaminants and repairing a small chip. Personally I think some kind of Harry Potter magic went on. It was an external 3rd party detailer that did the job I understand. Apologies if that sounds vague but that’s all I know.
 
Soooo… being a bit of a Spacex buff (Hubbie works in the industry) I have been very sad - these came from the amazing Abstract Ocean, can’t rate them highly enough if you want little mods on your new cars.
FYI the dent has gone to the tune of £120 and that PDR technique. If anyone needs a specialist around the Oxford area I can now recommend one!
A month on and I’m still loving every second.
 

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Yep just the app and be sure to do it in the rejection window.
Thank you. This is very interesting.

I understand that it was at first quarter end but nonetheless it sounds like a risky approach; they could have accepted your rejection.

At the end of the current quarter there will, l hope, be some cars for collection but, with so many orders backed up, they might feel quite confidant in accepting a rejection and passing the car to a "wait list". Or, is it possible that they could reject the complaint but still give the customer an opportunity to withdraw the rejection and accept the car "as is"?

You seem to be quite knowledgable on the way these things work. However, I can imagine that company policy, if not capricious, is quite dynamic.
It would be nice if these genuine complaints could be addressed with fuss.
 
Thanks for that.

If the @ScorpioRising experience is typical, you will be pleased with the result.
I got the car 31st of March and logged it a day after but the only available time for the weekend slot was begining of May, but due to them needing to give me a courtesy car they pushed it back to end of May.
Did you have to use the rejection tactic or were they happy to sort it - no fuss?
 
Thank you. This is very interesting.

I understand that it was at first quarter end but nonetheless it sounds like a risky approach; they could have accepted your rejection.

At the end of the current quarter there will, l hope, be some cars for collection but, with so many orders backed up, they might feel quite confidant in accepting a rejection and passing the car to a "wait list". Or, is it possible that they could reject the complaint but still give the customer an opportunity to withdraw the rejection and accept the car "as is"?

You seem to be quite knowledgable on the way these things work. However, I can imagine that company policy, if not capricious, is quite dynamic.
It would be nice if these genuine complaints could be addressed with fuss.
I mean "without fuss"🙄
 
Thank you. This is very interesting.

I understand that it was at first quarter end but nonetheless it sounds like a risky approach; they could have accepted your rejection.

At the end of the current quarter there will, l hope, be some cars for collection but, with so many orders backed up, they might feel quite confidant in accepting a rejection and passing the car to a "wait list". Or, is it possible that they could reject the complaint but still give the customer an opportunity to withdraw the rejection and accept the car "as is"?

You seem to be quite knowledgable on the way these things work. However, I can imagine that company policy, if not capricious, is quite dynamic.
It would be nice if these genuine complaints could be addressed with fuss.
I think you are right, in that my experience doesn’t seem consistent with some other buyers. I fear I have overstated the rejection part of this though. At no point did I actually say anything about rejection (it was just known by all parties that it was an option because I’d reported the issue within the required timescale). The background is that I had a June EDD and got lucky ringing up and getting a near match that Tesla agreed to honour for me at the original “pre rise”price on the condition that I collected it by end of day on 31 March (implying that it was important for end of quarter purposes).
I didnt really need to strategise because all the people I spoke with genuinely wanted to help😊. No idea on relevant geography for all here but Nottingham SC were exemplary from sales through to service, can’t fault them.