I am a direct customer and I didn't get any more information either on Tesla Chat. They just said my EDD is it and I may get matched with car by the end of October or not.
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UK 2022 Orders to Delivery inc the shipping thread for posts with no shipping news
- Thread starter GeorgeSymonds
- Start date
I can understand people are excited to get delivery updates but an understanding of how Tesla operate may help in managing expectations.
Direct Orders
Good luck to all!
Direct Orders
- Customers receive a Reservation Number immediately following placing the order
- estimated Dwelivery Dates "EDD's" are are just that "Estimates" and can move in either direction so best to regard them as getting you into the ballpark.
- Once you are soft matched by Tesla, it's a good sign and usually means that a specific car has been matched to your order. At this stage the VIN is often discoverable through the back door, but Tesla do not advise you of this. At this stage contact with Tesla often results in some positive soundings, but will not usually be heavy on specifics. I feel sure they have a policy of not being allowed to tell customers anything definite about firm delivery dates, VIN etc but depending on who you get it can be reassuring (particularly if you have already found a hidden VIN.
- The allocation of hidden VIN usually happens when cars are on the high seas and in transit from Shanghai (4 week voyage time to Europe) .
- Tesla advise customers by SMS of a car being allocated and to await further details (maybe 3 weeks before pickup)
- Tesla confirm delivery appointment and give a few options clustered over a 2 to 3 day period for the customer to select (usually around 2 weeks before actual delivery).
- VIN and Registration Numbers are usually only formally provided by Tesla a few days before delivery.
- Tesla's contract is with the Lease Company and not the individual which explains a lot. As a consequence VINS are not normally discoverable in the clients Tesla account and information must be sourced through the Lease Company. This create a lot of comment/disappointment as traffic on the forum increases from direct purchasers when hidden VINS are discoverable, leaving lease clients feeling hard done by.
- Tesla have a policy of not being able to given information directly to Lease customers, no least because of GDPR restrictions.(its the law) Some people do manage to navigate beyond this barrier and get a very helpful Tesla Adviser to share some information but should not be presumed .
- The process with Lease customers seems not as predictable or transparent.
Good luck to all!
With RCC EUROPE now on the move, we should see VIN drops either tomorrow or over the weekend.
Let the chaos begin.
Let the chaos begin.
rowedav
Member
I don't think it's an exact science. With RCC Europe recently departing Shanghai, people are expecting VINs to start being assigned over the next few days...
Usually when they depart from Shanghai, the VINs are assigned when the vessel is passing Taiwan.
Chimpy McChimp
Member
I really hope so. Is RCC Europe definitely a Tesla ship? I know Wu Wa couldn't do his drone stuff.
Tesla charter, heading to Southampton. Due there on the 24th Nov!
AndyWarrington
Member
I see GLOVIS SUMMIT appears to to be 'the fastest boat float in the East' at the mo
(target reference there
)
(target reference there
)Hi JOL1. Thanks for this. What do you mean by a ‘soft match’? How would one know if this has happened? Thanks!
Unfortunately, Tesla wasn't provided my number, so I haven't gotten any of the texts. I have contacted Arval since and they should be updating Tesla now. I have the RN number though but I had to get that by asking Tesla using my e-mail address. I was told once Arval update my phone number on the account I should be able to get my VIN through text. Have you tried calling Tesla and asking for the VIN? I was told mine is already allocated a VIN and as yours is in the same batch, so should yours.
Its terminology that Tesla use when they can see a car is provisionally assigned to a specific order (most likely also when the hidden VIN gets added to source code on your Tesla online account). In case you are unsure how to check for Hidden Vin try downloading this specific app its a user friendly way to check if a VIN as been assigned in the background,
Thank you.Its terminology that Tesla use when they can see a car is provisionally assigned to a specific order (most likely also when the hidden VIN gets added to source code on your Tesla online account). In case you are unsure how to check for Hidden Vin try downloading this specific app its a user friendly way to check if a VIN as been assigned in the background,
Sorry cannot find the post but i was talking to people on here about Lease orders recently (arval).
I just asked Tesla whether my car had been matched and they confirmed this. Plus they gave me the VIN and told me delivery from 26th November!
I just asked Tesla whether my car had been matched and they confirmed this. Plus they gave me the VIN and told me delivery from 26th November!
Had this message on live chat with Tesla Today - making me feel a little more optimistic that I could get my delivery in Q4.
Hope so.
Hope so.
Don't know if we should read too much into this. I got the same message verbatim. Not sure if this is the boiler plate template they use for everyone, or just for those close to allocation. When pushed, the TA didn't really give me anything more concrete.
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