Hey all. Wanted to add my take here and also thank all those who posted as this helped me decide on my 2017 used MS 100D. I know there are some hits and misses and it was rolling a dice. From my recent and first experience though, mine went near textbook and hoping it is more norm for those reading than the opposite. I was in the same boat as many, used vs new MS LR+.
Reason for this specific used one:
- Overall price for feature was less, approx. $15k less sticker (Taking features and some depreciation for age)
- Features: Sunroof(!!), red with black carbon fiber interior (on a non performance), FSD included, HW upgradable to 3.0/MCU2
- Low Mileage
- 4yr/50k miles warranty after delivery from Tesla
Concerns:
- Postings here of bad experience with used car sales and condition.
- Removing of pictures
- Release of a new/refreshed MS with something I really want
Helped Decide:
- Sales team at the Plano, TX center were great. They did not care if I bought new or used. Told me if there were any issues, I can come find them and they would try to help. If there were any feature/functionality questions after purchase, just come to them.
- Actually had my eye on the car from Tesla.com (used) for awhile and kept watching the price drop.
- Saw the original pictures before removed from tesla.com. 2 other sites still had the pictures.
-
https://tesla-info.com/car/<vin> really helped. Listed all feature of the car in detail. Not sure what feeds it but my VIN came right up but others did not.
- Tesla.com used car "Reach out" assigned a used car coordinator and she responded pretty fast to all my pre-sales questions. She also was available to answer my other questions after purchase before delivery.
After Ordering notes
- Car was coming from Tampa to Dallas. Took 1.5-2 weeks transport.
- Waited until last minute to pay off the car but yes, had to do before taking delivery
- Tesla required insurance on the vehicle prior to delivery so paid a week of car insurance without the car.
- Communications were good actually between the text messages, emails, and the used car coordinator. Only complaint was the lack of expectations of where and when some of the updates came. Partially due to my impatience probably.
- (Big one) The sales associate who helped me at the showroom also worked at the delivery center. When I told him we bought the used one and its arrival date, he said he would be at the delivery center to check it out and help me take delivery. He even got me in a day early as we were concerned about rain the scheduled day of delivery. Already helped on certain how features work vs bugs in software items
- Car came in near perfect condition. No mechanical issues. 2 minor cosmetic items I am picky about. Already scheduled my MCU2/AP HW 3 upgrade. (Let's see how my first service experience goes).
Car drives awesome. Looking forward to not standing out in the winter windy cold filling up gas this year.
Thanks again all for the help in this forum! Hope this posting helps someone along the way.