ACarneiro
Active Member
They can quite easily give you old parts belonging to someone else, if that's how they roll.... #justsayingJust tell them you want the old parts. You own them you know.
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They can quite easily give you old parts belonging to someone else, if that's how they roll.... #justsayingJust tell them you want the old parts. You own them you know.
You're comparing the cost of an alignment check with the cost of a full alignment there, but I do agree an independent will still be able to do an alignment much cheaper than a SC will charge.You do have to watch Tesla (and probably every garage with way high service fees) recommending stuff as an easy earner. I've had tesla do a brake check/service the last two years but next year I think it's going locally where they'll let me do a visual while they clean and check stuff. It was an extra £200 for an alignment check the first year when i foolishly asked Tesla to give it a good look-over. Local garage reckon they charge under £25 for an alignment check - three times that and a bottle of scotch to make sure they don't skimp with the laser checks is still cheaper. So far they've only fixed punctures but they're happy for me to put it on/off their lift and check jack mode etc and have a good look at the underside.....
You should have asked what was actually wrong with the existing brakes or asked for photos of the pads and rotors.Yes, I asked why would a EV with regenerative braking need new brakes at such a low mileage. He just responded that it was only a recommendation and didn't have to be done.
You should have asked what was actually wrong with the existing brakes or asked for photos of the pads and rotors.
Once the work has been done and they've given you the old parts it would be too late to dispute, so there's no point in doing that.
Once again, a good independant garage is the way to go for this sort of work if you feel they still need attention.
Got stung by Tesla few weeks ago. Went in for a known problem with front squeaking suspension. Got a phone call the to say 3 out of 4 wheels were buckled and were too dangerous to put back on the car. I was surprised as had no issues but was convinced safety issue and so gave the go-ahead. I asked for the old alloys back (which they were quite shocked about) and took them to an independent alloy wheel specialist.
struggled to find any damage to one other than kerb rash. The other two had very slight dints to the inner rim which the specialist said was absolutely of no consequence and they wouldn’t even bother fixing.
Spoke to the service centre today when I paid the bill.
Asked what the issue was with the brakes.
They said that when they took off the pads and discs to clean them they could see that they were worn so "suggested" replacing them. But it was only a suggestion.
Seemed very vague to me. I would hope they don't need replacing in the next 12 months before the car goes back.
Spoke to the service centre today when I paid the bill.
Asked what the issue was with the brakes.
They said that when they took off the pads and discs to clean them they could see that they were worn so "suggested" replacing them. But it was only a suggestion.
Seemed very vague to me. I would hope they don't need replacing in the next 12 months before the car goes back.
What SC was it by the way