Actually, there are Bluetooth standards and, as complex as they are, it's up to the phone maker to follow them. [...] Don't go crying to Tesla if your phone isn't up to the task, use your keycard or get a phone that complies with Bluetooth standards ...
People who know more about this stuff than I do have explained elsewhere on TMC that the BT protocol leaves way too much leeway for phone manufacturers. The Tesla Model 3 is not the only "device" that has difficulty with BT. Bluetooth is an unreliable protocol upon which to base something as important as access to your car. My phone has been working flawlessly for several months now, but I know that I have to remember the key card just in case. So now I need TWO things, not just one. And the Tesla keyfob is a joke.
And it's pretty cavalier to tell car buyers that if they want to be able to open their car they have to buy a phone that's compatible with the car, and load only those apps that the car approves of. Tesla owes it to its buyers to assure that
every single buyer can get into their car
every single time and without undue hassle. A proper proximity fob should have come with every car. Not everybody wants a smartphone at all. Telling people "If you don't have a smartphone, we don't care about you as a customer" is rude.
I'm very happy that your two Samsung phones work perfectly. But not everybody wants the same phone you have. And watch out, because the next OS update on your phone could change that. It is
not the responsibility of a car buyer to make sure their phone is compatible with the car, and stays compatible through all the OS updates. It is the responsibility of the car maker to assure that the buyer has reliable access to their car.
The mistake was introducing a brand new scheme, based on a wonky protocol that everyone knows is wonky, and the only backup a bare-bones key card. Or then offering to sell them a crappy bare-bones fob for $250 that does not even have proximity sensing.
panel gaps that are like snowflakes - each very unique
Someone said to me "The Tesla Model 3 has poorly-fitted panel gaps." We looked at my car. I didn't see any bad gaps. She said "There. And there. And there." My reply was "What? You mean that? I can barely tell the difference." Yeah, when I looked really, really close, I could tell that this gap was a little different than that one. Honestly, though, I don't give a sh!t. The car is the most comfortable to sit in I've ever owner, it's the nicest to drive I've ever owned, It's quicker than 99% of the cars on the road. And EAP is fantastic. What do I care if there's a tenth of a millimeter difference between panel gaps?