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What the $#@$# is going on with Model X custom orders
- Thread starter alphainfinity
- Start date
My growing fear now is that they're going to cut corners to fulfill all these orders and I'm going to be stuck dealing with an unfinished car that needs to be taken back to a service center to correct all the production flaws.
Well folks it FINALLY happened. I received a VIN from my DA. Estimated delivery day is September 19.
I have the same exact set up as you. I purposely orderd black in hopes of shortening the wait time. After several emails back and forth, I finally got a VIN on Saturday while my order date was 8/15.
If for some reason delivery isn't within 2 weeks, I'll be looking else where. I wouldn't mind the wait but not knowing is the WORST!
AMPd
Well-Known Member
Traditional car dealerships also go through this, their cars get damaged in transit as well. They get fixed before they are listed on the lot, so the customer never knows about it.
If you were to custom order a bmw at your local dealer and it was damaged in transit you’ll be going through the same thing as with teslas.
jerseygirl18
jersey girl
OK, thanx you made me feel better...generally never custom order . Never wait this long either! it's been an experience..
jerseygirl18
jersey girl
AMPd
Well-Known Member
jerseygirl18
jersey girl
Just got VIN and delivery email! Delivery 9/12 but I’m going to have to try and move it to the weekend. “Only” 5 weeks...
End of quarter features x-US production until the ships won’t arrive in time. Then longer delivery time customers (East Coast), working west.
I’ve seen quarters where a California resident could order in September and pick up in Fremont before month-end.
jerseygirl18
jersey girl
As a benchmark, my custom ordered BMW X3 took 12 weeks (checked every option box except 2!). My custom ordered X took 14 weeks. And I live 15 miles from the factory and picked up at the Deliver Center 2 miles from the factory.
Tesla builds cars in batches by region. So one batch may be for the EU, another for Asia, ..... and the windows for each batch contracts or expands based on order volume. The 2 weeks on the website is a best case estimate.
jerseygirl18
jersey girl
interesting story...SC called my hubs today.."Car is ready, can you pick up today vs tomorrow?"
he had an "ultra important golf tournament" and had to leave by 12....all he had to do was write a check, then i could take over we figured. We called back worked out the timing, but i got on fone and said i want to inspect the car before any funds are exchanged...that was ok" TILL she called back & said tomorrow was better they had to prep the car & wash it >>>>C'mon What is the deal??? it is either ready for an inexperienced , all to eager & enthusiastic Tesla purchaser or if you have some experience at a car dealership & are better informed thanks to this Forum..NO!! it's getting inspected!! Hmmmm.Well, then it's gotta get prepped??? They also could have delivered to our hse. but he had to pay for it then get it delivered...No dice!!
he had an "ultra important golf tournament" and had to leave by 12....all he had to do was write a check, then i could take over we figured. We called back worked out the timing, but i got on fone and said i want to inspect the car before any funds are exchanged...that was ok" TILL she called back & said tomorrow was better they had to prep the car & wash it >>>>C'mon What is the deal??? it is either ready for an inexperienced , all to eager & enthusiastic Tesla purchaser or if you have some experience at a car dealership & are better informed thanks to this Forum..NO!! it's getting inspected!! Hmmmm.Well, then it's gotta get prepped??? They also could have delivered to our hse. but he had to pay for it then get it delivered...No dice!!
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