TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC
Start a Discussionhttps://teslamotorsclub.com/tmc/tags/

Will Tesla Rotate Your Tires for Free When Taking It In For Warranty Work?

Discussion in 'Model S: Interior & Exterior' started by ⚡️ELECTROMAN⚡️, Jul 18, 2017.

  1. ⚡️ELECTROMAN⚡️

    ⚡️ELECTROMAN⚡️ Fritterer and waster of hours in an off hand wayer

    Joined:
    Jul 15, 2016
    Messages:
    1,040
    Location:
    Portland, Oregon
    Just trying to save time and money. Has anyone had a recent experience with this?
     
  2. Max*

    Max* Not Banned

    Joined:
    Apr 8, 2015
    Messages:
    6,271
    Location:
    NoVa
    They did when I asked them, but I've also read (here on TMC) it's only free the first time. So I don't know if they charge other times or not, I've only rotated my tires once (they're wearing evenly).
     
  3. TaoJones

    TaoJones Beyond Driven

    Joined:
    Nov 10, 2014
    Messages:
    1,516
    Location:
    The Americas
    Of course SvCs will rotate tires. As long as those tires match an OEM variant, and are mounted on OEM wheels. So for 19"s, that means Goodyear Eagle RS-A2, Michelin Primacy MXM-4, and the new Goodyear Touring tires.

    Rumor has it the Model 3 will get Hankooks.

    In any case, tire rotations are done free of charge at any SvC.

    One thing to keep in mind is the condition of your lug nuts. Soft caps they have. Inspect them after each rotation.
     
    • Informative x 1
    • Disagree x 1
  4. jaguar36

    jaguar36 Active Member

    Joined:
    Apr 10, 2014
    Messages:
    1,263
    Location:
    NJ
    Last time I was at the Service Center they wanted, I think $90 to do a rotation. I told them no thanks and did it myself.
     
    • Disagree x 1
  5. TaoJones

    TaoJones Beyond Driven

    Joined:
    Nov 10, 2014
    Messages:
    1,516
    Location:
    The Americas
    As would I. That's disturbing, and completely contrary to what I've been told by multiple SvC managers in multiple regions.

    In fact, after I replaced the Michelins on the first car with Goodyears, they rotated them without question. Got 53K+ out of the Michelins so they were rotated a lot.

    And I just had the new Goodyears on the latest chariot rotated - again at no charge.

    It's inconsistency like this for the simplest things that's just annoying.
     
  6. Max*

    Max* Not Banned

    Joined:
    Apr 8, 2015
    Messages:
    6,271
    Location:
    NoVa
    Do you have the annual service plan/extended "warranty" (whatever it's called)?
     
  7. Max*

    Max* Not Banned

    Joined:
    Apr 8, 2015
    Messages:
    6,271
    Location:
    NoVa
    I agree, though not about the price, unless they went up by ~70% in 2 years. Possible I guess...

     
  8. ChadS

    ChadS Petroleum is for sissies

    Joined:
    Jul 16, 2009
    Messages:
    2,571
    It's also possible that this sort of thing varies by service center. At least the pricing part.

    I bought my tires from Tesla and have the service plan, and they swap and rotate my tires for free.
     
  9. Tam

    Tam Active Member

    Joined:
    Nov 25, 2012
    Messages:
    2,681
    Location:
    Visalia, CA
    #9 Tam, Jul 18, 2017
    Last edited: Jul 18, 2017
    when in doubt, let's look up the maintenance plans:

    "Tire rotations are included in the annual service inspection. Tire rotations performed in between annual service inspections are charged separately."

    That's the policy but of course, Tesla can do goodwill beyond the policy. I've heard many have brought theirs in between the annual plan for rotations and don't get charged.

    Some could get rotations for free whether they have maintenance plans or not. Others would be charged when they don't have a maintenance plans...

    It's all over the map.

    So do your homework, know what the policy is and be happy if Tesla does better than what the policy says.
     
  10. TaoJones

    TaoJones Beyond Driven

    Joined:
    Nov 10, 2014
    Messages:
    1,516
    Location:
    The Americas
    Neither the ESA nor a bundled service plan package have I.

    As the ESA and everything else morphs, it has become increasingly more important to note what's in place at the time of vehicle purchase, and to then hold Tesla to that. I've gotten good at screenshots and keeping electronic copies of documentation handy, in other words (see recent supercharging snafu).

    And it goes both ways - if you don't buy an ESA within the first 6 months after purchase, don't be surprised when it costs $500 more - as presently stated in the Support pages.

    But for tire rotations - good lord - I've gotten a consistent message from every SvC manager with whom I've spoken - and I've spoken with more than most (been through 46 states and a province or 4 with the car(s) so far). Rotations are free as long as they're OEM tires and wheels.

    Now, what has changed is the recommended frequency - 5000 --> 7500 -- 6250 miles. The last being right about the time they changed the annual service verbiage to reflect *either* 12,500 miles or 12 months (whichever comes first).

    Tangentially, I've also been told that annual service means annual service regardless of mileage - but some friends who have purchased the bundled service plans got screwed out of 2 annual services if they had higher mileage. The moral there being - don't bundle unless you plan to waste time after the fact getting your money credited back at the regional level.

    In two words... growing pains. Welcome to early adoption, eh?
     
    • Informative x 1
  11. AmpedRealtor

    AmpedRealtor Well-Known Member

    Joined:
    Jun 30, 2013
    Messages:
    5,404
    Location:
    Buckeye, AZ
    They always rotate my tires free of charge when I ask them. No questions asked.
     
  12. animorph

    animorph Member

    Joined:
    Apr 1, 2016
    Messages:
    480
    Location:
    Scottsdale, AZ
    I think the OP/thread title was asking about rotating tires for free during warranty work, not an every 1 year/12500 mile maintenance service visit. How many free rotations would you get if you never did an annual service?
     

Share This Page