My car was parked in my office lot with security and was charging. This happened on May 23 at 12pm. The rear window(begind driver) exploded and there was nothing on any sentry recordings in my car or the neighboring cars(its a full lot with tesla around charging). There were no signs of any other damage. I was called by security who heard a noise but cant release any footage due to privacy policy.
Tesla service center at Dedham wont take this as a complaint or investigate. They just denied any issues with Tesla and asked me to pay $300 for it. Wont even check other windows to check for any defects.
How to escalate this? I have a baby and dont feel safe putting her inside the car anymore.
Tesla service center at Dedham wont take this as a complaint or investigate. They just denied any issues with Tesla and asked me to pay $300 for it. Wont even check other windows to check for any defects.
How to escalate this? I have a baby and dont feel safe putting her inside the car anymore.