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OK, these are pictures of each of my strut braces, with the same shop rags that have been in place for the last couple of years.

To answer your question: I removed the bolts from each of the strut braces. I never tried it with just one bolt removed, but since 100% of the noise was gone with both bolts removed, I just left it that way. Also, for what it’s worth (and I don’t know if this matters), I put a zip tie around the...

The reason the strut rattle is heard in the passenger compartment is because of how the sound travels through the frame of the car. The fix that I detailed above stops that noise from traveling. It doesn’t change what goes on within the struts. It simply makes it so the noise is not heard...

I fixed this front end suspension rattle issue with two red shop rags. Two years ago, I had a conversation with a Tesla technician who told me about Tesla Service Bulletin SB-18-31-009 that describes a way to get rid of the suspension noise. Although the bulletin is for 2017-2018 cars, the fix...

Thank you, DerbyDave, for your suggestions, but unfortunately, none of them worked. If I turn off the automatic navigation, I see it being saved in my profile, and if I turn it back on, it shows it being saved again. But it doesn’t fix the problem. And, even after creating a new profile, the...

My iPhone’s calendar automatically syncs to my 2019 Raven Model S, but, even though I have automatic navigation turned on in the car settings, the navigation map does not automatically show directions to the next appointment in my calendar when I get into my car. It used to work some time ago...

I’m wondering if there are any owners of 2019 or 2020 Model S “ Raven“ cars who have had their car’s front struts replaced due to front end suspension rattles? If so, if you could describe the sort of rattle you were experiencing and what Service Center did the replacement, it would be much...

Along with most dictation commands not working with this update (including “bug report“ of all things!), there is a major problem with the Messages system as well. Often, when I press the scroll wheel to reply to a message and then dismiss the Messages system after dictation fails to work, the...

Along with most dictation commands not working with update 40.50.1 (including “bug report“ of all things!), there is a major problem with the Messages system as well. Often, when I press the scroll wheel to reply to a message and then dismiss the Messages system after dictation fails to work...

I’m having the same problems with the 2019.50.1 update. Voice recognition doesn’t work most of the time, and soft or hard reboot don’t fix it. Also, saying “bug report“ doesn’t work anymore either! The one method that Tesla left us to report problems doesn’t work. Quite ironic for an update...

I’m having the same issue with my car after the 2019.36 (and the 2019.40) update. The seatbelt chime is way longer than it used to, and it never used to do it after the car was in park. Why should it ring after the car is in park anyway?

Perhaps you already found the solution for this, but if not, it is due to the recent update that brought “Summon Standby mode“ to the car. It keeps the computer on 24/7 just so you can save two seconds when using Summon mode. Doesn’t seem like a good trade off. To turn off Summon Standby mode...

That’s wonderful news! I would love to be able to show your Repair Order to my service center, so I’m wondering if you might be willing to upload or send your RO (after redacting your personal information, of course)?

Nope, not yet. Though I am hoping this conversation will bring such an expert to our attention! Unfortunately, there’s a lot of money to be earned by someone who is a wizard at de-noising a Tesla!

Exactly!

I wish the California service centers were as caring as yours was in Texas! For the life of me, I can’t understand why Tesla would not want to fix noises and rattles. The more that their Model S cars sound as rattley as a Model T, the less likely people will buy them.

If you find a SC that will actually do the work to remove the noises and rattles, can you please let me know?

Yes, Tesla has definitely gone backward with their build quality — especially with the Model S. And, to make it even more unfortunate, they have reworded their warranty so that they are not responsible to fix any rattles, noises, creaks, vibrations etc. The only reason I bought the 2019 Raven...

it certainly speaks highly of Tesla‘s technology that we keep buying their cars, all the while knowing that the poor build brings about rattles, squeaks and vibrations. I, too, can’t wait till other car manufacturers (who actually care about build quality and their customers) start making...

Both of my Tesla vehicles have been totally babied. They have never been driven on rough roads, or in any manner that would cause rattles to develop in any other sort of car. Teslas are simply not made very well anymore. The rattles often begin within a few days of delivery. And the rattles are...

Agreed. Tesla's excuse about rattles and creaks being more apparent in a Tesla due to the lack of an ICE just don't play out in reality. The good news is that it actually IS possible for a Tesla to be de-noised (I had it successfully done in my last Model S by a Tesla Service Center), so if...

All I can say is that you have been EXTREMELY lucky. During the year that I had so many problems with my old 2018 Model S, I drove 19 different loaner cars, of all different years and builds, and every single one of them had rattles and squeaks. And during this current year with my new...

Unfortunately, within the past year, Tesla changed their warranty wording to specifically take them off the hook from having to deal with noises, vibrations, creaks, rattles, etc. Instead of building their cars with more care, they basically told the customers they don't care. I even offered...

Although I love 99% of everything about my new 2019 Model S Raven, the ever-increasing buzzes, rattles and creaks within the interior of the car are crazy-making -- especially for a car of this price. And since Tesla has somehow deemed that it's not their responsibility to fix these issues...

Thanks for detailing all of the issues with your car. It is truly unfortunate the shoddy workmanship has become the norm for Tesla, and Tesla has made it harder to get most of the stuff fixed.

Thank you for your willingness to let me know how it goes with the service center. While Tesla was mostly willing to replace struts in the Model S cars released in 2018 and earlier, they seem to be more reluctant to deal with the rattle/rumble issue (and interior creaks and squeaks) in the 2019...

Tesla should be able to fix your window draft easily. And thanks for letting me know that your car doesn't have a suspension rumble/ rattle. It seems that way fewer people experience suspension noises in their Ravens than owners of 2018 and earlier Model S cars. In any case, I'm looking...

it sounds like your 2019 Raven Model S has the same infamous dreaded low speed rumble/rattle that my 2019 Raven does. Amazing that Tesla says the Raven has an entirely new and different suspension, but the noise is the same as the 2018 (and earlier) models. I’ll be curious to know if other...

I took delivery of my Model S Raven on 6/28/19. Along with a dent in the hood, a bumper panel was not attached, a door panel that was not attached, and some of the rear seat panels were not attached – all in all, it seemed like a rush job before the end of the quarter for Tesla. I should’ve...

Thank you!

From the first day that I took delivery of my new Model S (March 2018) in San Francisco, the strut rattle was present. By June 2018, the Tesla engineering department designed and installed "temporary fix" replacement struts (which required them to switch my 19" wheels to 21" wheels). The...

After a mechanical engineer named "Andrew" at Tesla headquarters used me and my 2018 Model S (Mar 2018) as guinea pigs in the summer of 2018 by having a "temporary fix" installed for the front strut problem, the Dublin California Service Center then installed the "permanent fix" in Sep 2018...

Bladec59: I, too, am wondering what size rims you have on your car, and what model do you have? My experience with the "fix" (Part No. 1067361-77-C) on my March 2018 75D (with 19" rims) is that the "fix" doesn't entirely solve the problem.

In my first reply, I made an unfortunate typo. What I meant to ask was, "How long have you been driving since the FIX was installed?" And I'm also curious to know what Service Center installed the fix? Thanks!

I’m glad you’re having good results with the “permanent fix”. How long have you been driving since the sex was installed? For me, the rattle started to come back a couple weeks after the “permanent fix”, which was installed at the Tesla Dublin service center. I’m curious to know which service...

Hi there....as I wrote last week, I, too, have not had good results with the “permanent fix”, which was done at Tesla Dublin. I’m curious to know which Tesla Service Center installed your “fix”?

I first posted to this forum on April 7, 2018 regarding the strut rattle problems that I started experiencing immediately after delivery of my 2018 75D with 19" wheels/tires in late March 2018. In July 2018, Tesla engineering designed what they called a "temporary fix" that they installed in my...

I'm wondering if you have your car back and, if so, what were the part numbers of the parts they replaced? Thanks very much!

Thanks for replying. I have an iPhone X, and I just found the Tesla icon lurking in the "more" section of the sharing pane of Google Maps and Apple Maps. Once I found the icon, I enabled it, and now all is well. Thanks again!

My S was just updated to 2018.39, but nothing changed in my Tesla App (I have the latest version), and there are no Tesla icons showing up in the sharing sections of the map apps on my phone. Is there something I need to do to engage the new features in the Tesla app? Actually, I just found...

Sharky114, I'm wondering what version of the Model S you have? Thank you...

Just in case any newcomers didn't see my earlier post about how to properly report the rattling issue to the Tesla Executive Escalations Team, here it is (and my car is STILL in the shop awaiting a fix!): I have been dealing with this rattling noise on my Tesla S 75D ever since picking it up...

I have been dealing with this rattling noise on my Tesla S 75D ever since picking it up brand new on 3/26/18. My car has been in the shop for more days than I've actually had it in my possession. Each of the FIVE model S loaner cars that Tesla has given me over the past two months have not...

I have been dealing with this rattling noise on my Tesla S 75D ever since picking it up brand new on 3/26/18. My car has been in the shop for more days than I've actually had it in my possession. Each of the FIVE model S loaner cars that Tesla has given me over the past two months have not...

Not only annoying for a $100G "luxury" car, but also shameful for Tesla to have let this rattling problem go on for so long without fixing it, and to not tell any potential new buyers about it. If I had known, when I was configuring my Model S, that I was buying a car that sounded more like a...

EXACTLY!!

Thanks, Raechris, and I sure hope the strut issue doesn't become a safety issue (if it hasn't already). By the way, you're right that music or driving faster makes the noise inaudible, but having to cover up a rattle in a car by turning up the music or driving faster isn't what I had in mind...

I just picked up a brand new 2018 build 75D Model S on Mar. 26, 2018 in San Francisco. After driving only a few miles, I started hearing a slight rattling noise from the front end of the car. Every day the noise got louder. And now, with only 250 miles on the car, it's at the Dublin Service...