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Chad Meyer
Member
I went from 2017.42 to 2017.50 this morning on an S w/ AP 2.0. I got a failure notice on my phone and in the car, but the phone and car also indicate they the new .50 firmware installed.
sdugan99
Member
Received update last night. Big fan of this improvement, was about to turn off easy entry as I don't like the seat moving when I was just stopping to drop off my daughter or pulling the car out to let people get in.
whitex
Well-Known Member
It's safer to put it in park, especially when kids are getting into or out of the car. One slip of a foot when turning around or something and bad things can happen.
This was my experience too - the installation ran for an hour plus last night and then all the screens went black for about an hour. Opened the door and things came back to life with a message to the effect "Update complete - verifying". Eventually everything finished, but it said the update failed. I rebooted, and at that point, everything said 2017.50 - so I assumed... it actually succeeded. Have yet to put any miles on the vehicle after updating.
Maximapolak
Member
d21mike
Active Member
Had thus issue on both .40 and .42. Had SC do the .44 without the issue. Have had no updates since.
navinsiri
Member
I got the update notification on my phone but when I went to the car there was nothing. Even tried a reboot
Interesting to read about the failures here. Could Tesla have already pulled this update?
I got a notification on my phone at about 2:00 this morning telling me that an update was available on my Model X.
I went out to the garage this morning to initiate the update but there was none showing on the car. I've never seen that happen before.
If there were lots of problems with failing updates, did they just pull this one back?
I got a notification on my phone at about 2:00 this morning telling me that an update was available on my Model X.
I went out to the garage this morning to initiate the update but there was none showing on the car. I've never seen that happen before.
If there were lots of problems with failing updates, did they just pull this one back?
jjh1234
Member
I think they did pull this update. I also received the "Software update is available" notification at 2:52AM this morning and when I went to the car, there was no alarm clock to schedule the installation.
Interesting,
Tesla service vehicle just left my house after doing a minor adjustment on my car. I asked him if he could push the 2017.50 update to my car. He said something like my Vin # was not eligible for that service update yet. Only eligible for 2017.48 which I alreay have. I did see 2017.50 on the top of the list on his laptop. So either they are slowly rolling it out or they have suspended the rollout.
LMichel
Member
Add me to the list. Middle of the night notification that there was an update. My MS currently has .46. At about 10am EST I went to the car and it powered up like normal. No update dialog box, etc.. It seems that those of us that had a similar experience dodged a bullet?
I just got off the phone with Tesla Support - they confirmed many calls today on failed 2017.50 updates. I don't know if anyone is actually negatively impacted by the failure though. In my case, even though it displayed a post-update failure, the car is showing 2017.50 and all appears fine today. For me, they said not to worry - no car impacting affects. They said it is a known problem and they have notified the team that will need to make the fix. That team apparently doesn't work over the weekends normally so don't expect anything until early next week it sounds like.
For those hoping 2017.50 fixed the streaming music issues... no such luck. Support confirmed it's still an issue they are working to fix. From what they said, it's "a provider issue - the provider changed something that's breaking Tesla's use of the service".
For those hoping 2017.50 fixed the streaming music issues... no such luck. Support confirmed it's still an issue they are working to fix. From what they said, it's "a provider issue - the provider changed something that's breaking Tesla's use of the service".
pilotSteve
Active Member
well I'm still stuck on 2017.44. Maybe not being first is a blessing with this version. STILL, all I want for Christmas is the latest firmware with some signs of "enhanced" autopilot.
The bug with this firmware seems to be disabling drivers assistance, including tacc, auto highbeams etc. It does seem to install with the updated easy entry feature working. My hope is that this is a hint of an EAP feature...
Happy to see that notifying 24h Tesla service get them to react and pull this update. Notifying them works!
Happy to see that notifying 24h Tesla service get them to react and pull this update. Notifying them works!
