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You'll get a reg number closer to arrival in the UK (possibly once it arrives at the collection center) If it's not on a ship yet, you'll want to keep an eye on the Shipping post, and it could be one from NewarkCalled up Tesla who confirmed I have a VIN number allocated which means I am “ matched”. Apparently car is yet not on a ship? Does that mean I don’t have a reg number yet? Or can I find that on the basis of my VIN ?
lots of people have, it can speed up the collection process, it's up to you reallyReceived a phone call from Tesla to say they would send me some final paperwork to sign digitally before I collect on 3rd Sept.
The paperwork they wanted to to sign was to say that I've taken receipt of the car and that it matches the paid for spec even though I've not yet taken receipt of the car or checked it matches the invoice spec.
I guess this is to help with the contactless process due to COVID-19 but seems strange to be signing this when I've not seen the car yet. Anyone else been asked to sign this beforehand?
ThanksYou'll get a reg number closer to arrival in the UK (possibly once it arrives at the collection center) If it's not on a ship yet, you'll want to keep an eye on the Shipping post, and it could be one from Newark
Yes same here, recd text last week to sign digitally, I wont be doing this until the day when I have checked the car on the 4thReceived a phone call from Tesla to say they would send me some final paperwork to sign digitally before I collect on 3rd Sept.
The paperwork they wanted to to sign was to say that I've taken receipt of the car and that it matches the paid for spec even though I've not yet taken receipt of the car or checked it matches the invoice spec.
I guess this is to help with the contactless process due to COVID-19 but seems strange to be signing this when I've not seen the car yet. Anyone else been asked to sign this beforehand?
Yes same here, recd text last week to sign digitally, I wont be doing this until the day when I have checked the car on the 4th
Yes same here, recd text last week to sign digitally, I wont be doing this until the day when I have checked the car on the 4th
Totally agree, how can you sign for something over 50k to confirm its OK and as ordered if you haven't seen it. I don't believe they should even be asking customers to do so. They may be busy this week but if it takes a bit longer for handover to get the app to work then so be it. I don't believe anyone would do this for any other manufacturerI think this is the correct course of action. If it takes a little longer at collection so what. I've been an owner for 3.5 years and the cars are fantastic. Tesla as a corporate entity, less so. The UK staff do their best but have very little decision making or discretionary powers. I would not be signing something that weakens your position.
Totally agree, how can you sign for something over 50k to confirm its OK and as ordered if you haven't seen it. I don't believe they should even be asking customers to do so. They may be busy this week but if it takes a bit longer for handover to get the app to work then so be it. I don't believe anyone would do this for any other manufacturer
Same for me, I got a VIN off them when I called on Friday, but even today there is no info as to where the car is. They are still saying end of September though which is pushing it if it's not on a ship already, unless it's coming from the east coast.Called up Tesla who confirmed I have a VIN number allocated which means I am “ matched”. Apparently car is yet not on a ship? Does that mean I don’t have a reg number yet? Or can I find that on the basis of my VIN ?
Has anyone picked up from Birmingham 101 small Heath highway? On google maps it looks like an Infiniti garage? Has it all been rebranded etc to Tesla?
I picked up from Birmingham this morning (Long-Range, Blue, Tow Hitch).
It went well....quick, easy handover, 90% charge, front mudflaps fitted & rears in the boot, with the granny lead and Type 2 lead.
Drives so nice....I am a happy punter.
Yes same here, recd text last week to sign digitally, I wont be doing this until the day when I have checked the car on the 4th
Same for me, I got a VIN off them when I called on Friday, but even today there is no info as to where the car is. They are still saying end of September though which is pushing it if it's not on a ship already, unless it's coming from the east coast.
I've decided not to sign it until I've seen the car. On the phone they said not to worry it's not legally binding. However, I'm pretty sure it is a legally binding document so it all seems a bit confused. I'm sure it would be fine to sign it but it just goes against the grain as I'm someone who always carefully reads / checks anything I sign.
I'm happy to wait a day or so for them to set up my Tesla account as I can just use the key or keycards in the meantime.
From my experience of renting a Tesla for a week and speaking to owners, the cars are fantastic. However, I do the feel the purchase process could be improved in order for it to be at the same technological standard as the cars themselves.
I do like the lack of pushy salesmen and the ability to easily order on line, which is something I feel they've got right in the purchase process.
They could however improve the final purchase steps such as:
- Show live maps of the boat coming over with your car on it
- More clarity in terms of what information they are going to put on the V5C and where to enter this (in the case of company cars where the company is the owner but the employee is the registered keeper on the V5C)
- The option to enter your private number plate so they can print this
- Answering emails - I've not had any replies to emails so far but phone support is good.
- Show details of the order process on my Tesla phone app
- showing your allocated reg number online without the need to phone up for it.
I'm very excited to be collecting tomorrow