duran505
Member
Duran, I agree that it is well documented (by me and others) that not all SCs are created equal. I don’t know if it is a training issue or simply that some chose not to take the initiative.
either way, I think it’s worth getting on the phone with a few different SCs to see if you can find one that knows what they are doing/ is willing to actually do their job.
good luck!
Thanks! I called again and spoke with another advisor. They are all telling me I will get it by the end of the month....not holding my breath, though