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HankLloydRight
No Roads
yeah, true.. I drive about 10k miles per year... so I won't hit those mileage limits. I might this year (1st service visit) only because I will have had three or four really long trips this year (Chicago, Dayton, Vermont, and Florida) that really racks up the miles. Next year won't have those kids of trips (or not as many).
HankLloydRight
No Roads
Yeah, I asked my delivery specialist exactly that question, and this is his reply.. I added the BOLDing.
But isn't the defroster vent something they will install for free regardless of whether you purchase the service plan? It fixes a design flaw that affects safety in some climates.
HankLloydRight
No Roads
Yeah, probably.. it was just a bad example in this case. But I think the comment "better parts that already exist" is the key factor. So adding new features (mirrors, fog lights, parking sensors, etc) is out of the question.
I think even that has some limits. For instance, later P85s shipped with some better spec'd P85+ suspension components. If you ask your service center to upgrade those suspension components on your early P85, they will tell you that is not offered. If you escalate the issue to corporate, they will approve the request at additional cost to the owner. At least that happened to someone here or at TM forums.
Yeah, probably.. it was just a bad example in this case. But I think the comment "better parts that already exist" is the key factor. So adding new features (mirrors, fog lights, parking sensors, etc) is out of the question.
Oh, well I have no problem missing out on new features that are an additional cost at the time of purchase. I'm upset about the upgraded hardware components that are being shipped by default on all cars. My understanding when I purchased the plan was that those components would be covered. Thus far, a grand total of 0 components have been included as service plan upgrades.
HankLloydRight
No Roads
That's why I'd like to see a discount policy (parts only) for Service holders to install the new components.
Yeah, probably.. it was just a bad example in this case. But I think the comment "better parts that already exist" is the key factor. So adding new features (mirrors, fog lights, parking sensors, etc) is out of the question.
But I think there are actually no examples, because Telsla gives all the same hardware upgrades away to all owners. Whether you have the service plan or not has no bearing on whether you get a hardware upgrade. Not the first time a Telsa employee has given erroneous info, unfortunately.
HankLloydRight
No Roads
Chickenlittle
Banned
First of all, I only paid 450 by getting plan. Second Midas or merchant would not have a clue what to check on charging, drive train or battery
So you think these "checks" are unique to service plan patrons? Then why do people still have master charger, drivetrain, or battery failures all within a short while of receiving a full "inspection" at the SvC?
Dont get me wrong, they will absolutely investigate an issue you raise with them or something that sent up a flag in the vehicle diagnostics. And at any rate, they'll do the same for someone who doesn't have a service plan. But their inspection, based on previous owners' experiences does not give me peace of mind that nothing can go wrong with the car.
Canuck
Well-Known Member
I doubt anyone thinks the service plan is a failsafe. I also don't think there's any right or wrong answer as to whether to get it. It's really a matter of personal preference. I made points as to why I got it, which are important to me. I'm not naive to think that paying $41 a month provides me with "the peace of mind that nothing can go wrong with the car." When I said it gave me "peace of mind" you don't need to stretch it out to an absurdity to make your point. I do understand that the points I made are not important to everyone. To each their own.
My car has had a bunch of minor hardware upgrades since I bought it. We're talking about reliability and some cosmetic/noise related things. I wasn't expecting to get adaptive cruise control or anything.
We are talking about completely different things. A lot of folks seems to get confused. The "minor upgrades" you reference are things we all get. They are covered under warranty, NOT the service plan.
This thread is dedicated to the discussion of hardware upgrades that are listed on the TM website as being an item that you pay for through annual service. Yet nobody has ever received a single hardware upgrade.
To be honest, I wasn't even referencing your post and was completely unaware that I was stretching your point. I was making my own point as a response to Chickenlittle and those were merely the words I chose.
Always good to see another thread that sheds some light on the absurd maintenance program. Probably time for Tesla to pony up and return something for people that bought a prepaid plan - I like the discounted or free labor on hardware upgrades. Goes along with the language on the website and is something they can give without too much cost.
I think it's disingenuous on Tesla's part. Tesla's web page for the pre-paid service says "Hardware upgrades" even today, yet no such language exists in the actual contract. When you ask for what you think is a covered hardware upgrade, Tesla says no. That one line on the web page has created a lot of presumptions and confusion, and I will put the fault of that on Tesla for being intentionally vague.
breser
AutoPilot Nostradamus
It's interesting that the line in question isn't even directly about the service plans. The list it's in includes things that clearly are not part of paying $600 for yearly service (or the discounted rate for prepaid). For instance it mentions roadside assistance, system monitoring and remote diagnostics. Things that they do for all customers regardless of that annual service.
So I agree that page could be clearer.
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