Likely valid views on both sides, but to me if expectations were set a little better upfront, I would probably be in a better frame of mind: eg: "we as SA's really know as much as you, beware your M3 could actually go significantly over our current EDD and hey, our #1 method of communication is the app - don't expect any more or less". To be fair, I am sure some of the sales folks may have messaged that to some at point of order.
Really for me, it's the Y thing that annoys me most as they were not close to orderable in Feb and I see them all around me... every.single.day
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