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Technically, I don’t know since I can’t really say what titles do what for Tesla.I think I'm getting my acronyms mixed up. What is the difference between a DSA, ISA and a DA? I have seen on three referenced here.
Its got a detailed breakup of all the costs, taxes & payments made by you, odometer reading etc. plus seller electronic signature.What does the MVPA show that the Order Agreement doesn’t besides the VIN?
I don't don't mean to miss the joke... but hear's the thing. I can't get through to delivery. I can't get through to sales. I can't get through to service. I can't get through to parts. I can't get anybody on the phone. Being able to get somebody on the phone at all is still charming to me.Taking me too literally! Yes, I have gotten thru to deliver but when I can't I go through sales and they check. Sometimes one needs to think outside the box, charming or not.
Yeah, every step of the way I worried that there would be a stumbling block. My "group" was my wife, my dog and me. And we DID take a picture under the building address. The family next to us taking delivery of an X was at least six people though!So happy your car and paperwork were there and you got to drive away with your Model 3. I had my fingers crossed for you. Did notice a group of 5-6 people to the right of my passenger side talking in the parking lot roadway. They were taking pictures of their car and then before they left took pictures in front of the Tesla building address.
Yeah I'm trying to get all my ducks in a row as well. And then trying to figure out who and how to tell tell my issues to!Trying to think of all the things to check out before our 3 days are up for the due bill.
And every moment since. It is a real hassle. I have to fuss with the turn signal stalk after every left signal. Usually I have something better to be paying attention to. And I guess it must be quite amusing for the drivers around me to see the blinking lights randomly on all corners of the car! I still haven't figured out what the solution will be. Need to track down some threads on it!So you got hit by the left turn signal blinker issue. Was that on all the way back to Davis??
NO idea. I haven't yet found the thread. Been busy with all kinds of other life to thoroughly check.Did your VIN fall into the group listed in the thread?
Technically, I don’t know since I can’t really say what titles do what for Tesla.
DSA=Delivery Scheduling Advisor
ISA=Inside Sales Advisor
DA=Delivery Advisor???
Excellent question. On day one after delivery (and just when do the three days start?) I'm still not sure of the answer either. I've tried calling service. Nobody answered. I left two messages. Nobody replied. I guess I'll try online next?Does anyone know what to do if you find something wrong with the car within 3 days? Do you just show up to the service center?
I would send a detailed email. You want to make sure your car's issues are all spelled out and create a "paper trail". Make it as clear as possible what you're expecting Tesla to do.Excellent question. On day one after delivery (and just when do the three days start?) I'm still not sure of the answer either. I've tried calling service. Nobody answered. I left two messages. Nobody replied. I guess I'll try online next?
Super information, thanks!I would send a detailed email. You want to make sure your car's issues are all spelled out and create a "paper trail". Make it as clear as possible what you're expecting Tesla to do.
From our Model S page on tesla.com, there's a Support form where you can type a message requesting support, though I don't know if this is available to you yet for your Model 3. You could try emailing [email protected], an address that I recently corresponded with. There's also a support form at Contact | Tesla. Another option might be to hunt down the email address for your local service center; for example, ours is [email protected].
Right, I think. And the titles seem to change daily.
I actually had short discussions with my DSA... but she could tell me NOTHING beyond my scheduled delivery.
I've never had an ISA
I heard two broadcasts from the DA, but he never answered a single question, even though his two messages asked me to reply with "any questions I might have."
Then at my delivery, I was served by a "host." I've never met my Delivery Advisor, nor have I had a single question answered by anybody but the host at the actual delivery.
My Scheduling Advisor was the only responsive person. But once scheduled, she could answer nothing more, and she was basically the last person I ever spoke to until I picked up my car from the "host" at the delivery center. I have the names of all the folks who were supposed to assist me. They just forgot to assist me, I guess. Or did it totally behind the scenes.That's interesting. My ISA has been the one to do everything so far from updating my account info to delivery scheduling. I am supposed to pick up on Saturday but have not heard anything more. VIN, MPVA, etc all set so I'm not really expecting to hear from anyone else.
Payment on CC is not allowed. I know you want points, but Tesla has to pay around 3% to card vendor for CC purchases. It's on their website in black and white. I know, I tried too.And now my account on the Tesla website says please pay off remaining balance prior to balance but the only option given is from my checking account. The ISA I spoke with confirmed that I could pay (he said up to $5000) on a credit card and could use a personal check up to $10,000. I am financing with Tesla and would rather put as much as possible on a credit card for points. I may swing by and see if I can go ahead and pay with a credit card. I am only 15 minutes away from the Costa Mesa Delivery center. Not sure if that is possible. Anyone tried to stop by one of the Tesla Centers prior to pickup to pay with a credit card?
It's a purchase and sale agreement. First car?What does the MVPA show that the Order Agreement doesn’t besides the VIN?
Yes, mine is gone today as well. MVPA still shows same VIN though.The VIN step has disappeared from my Tesla account page when I click on “Overview”. Did this happen to anyone else?
There’s a problem report submission somewhere in the car I believe. Or do it online to time stamp it to 72 hours.Does anyone know what to do if you find something wrong with the car within 3 days? Do you just show up to the service center?
Yep, probably as a way to get people to stop fixating on the VIN.The VIN step has disappeared from my Tesla account page when I click on “Overview”. Did this happen to anyone else?