No wonder he no longer works for Tesla.
Yup
My delivery is Wednesday. I have a vin. But no mvpa. Can I still go get my car and hopefully they will have my mvpa?
That's what normal people would think. And yet my written documentation says otherwise. Thus my post and concern.
But see... it IS insured because my insurance covers any car that I drive. I've never before insured a car before I've driven it home. Regardless, AAA was more than willing to print up a new card for me that shows my VIN. I was told that they've had a large uptick in requests for this "pre insurance" for Teslas. (it was amusing to find that she didn't even know that the Model 3 was electric, "You mean like their SUV?")
Yeah, no financing. No trade. No nothing but cash..
In all states but NH and WI car insurance is mandatory and in WI a $60,000 'bond' is required to be posted with DoT. So, for the vast majority of us we have coverage. Generally it will say it on your car registration. As people are getting a new car there is no car registration. Here is what I show for "what to bring".
I sure hope I didn't sound like that when I was but 12 yrs into my profession.Both actually. I'm a software engineer and my husband is in cyber security. And yes I know exactly what you are speaking of. I work as a full stack developer for a manufacturing company. My job is creating front end facing web applications and automation of processing into our manufacturing system with some small scale robotics on the side. Been doing this for over 12 years in the manufacturing world so what we are talking about is what I do for a living.
Also there is no way they are not using a RESTful method to access the data. That data should be in a secured location segregated from the web application deployment (for security) to pass PCI compliance (eg to be insured). Also the RESTful method will allow them long term support of the application by creating a access layer that can be changed as need without interfering with other development/database structures. This is pretty standard practice these days. When I started years ago of course APIs were at their start and now we all are working to upgrade to a more robust architecture for long term support-ability.
Startups are notorious for trimming really close to the bone staffing wise. A good friend of mine in La Jolla is getting his second S when he returns from France in a week or so. Early adopters of S's likely did experience the same as M3 order holders are now. With S's they grew their delivery staff to meet the current sale volume. By cutting the cost of ownership of a Tesla, essentially, in half they likely quadrupled the volume. Again, overwhelming an il-equipt delivery staff. Ben Sullins has a good video on this very subject. In 6 months when they, again, cut the cost of ownership of a Tesla in half they will likely be back in the barrel, customer delivery service wise. But, that said, everyone I know who owns a Tesla say the same thing, their, after the sale, customer service is second to none.
I suspect they are the same case. Independent of 2-5 or 2-7 days prior to delivery a purchases gets their VIN, clearly, that something is being delivered to the customer that something has an UID. My recollection is people who press for 'early' access to their VIN either get a compliant employee or don't. The MVPA has the VIN right on it as the sales contract has to be for a particular car, as opposed to something unspecified. Where this would likely most cause issues is a scheduled early morning Monday delivery and the purchaser doesn't get final MVPA until Saturday where it's too late to lock in financing. This may well be where IDAs give 'early' access to the VIN such that insurance can be acquired and financing finalized. This dovetails into my earlier comment about substandard software. too many state changes in mine, presumably others, have occurred with no notification SMS or email or phone call, to the purchaser that a state change has occurred. That should be automatic and software generated. Too many stories point to assigned delivery agents dropping the ball. Yes, they should be the human voice not a critical path item for every state change. For that matter, the case mentioned yesterday where an order was silently held up because license information was not supplied. That should have been flagged clearly and early to the customer, not left to some human to eventually track down "oh, you've been waiting over a yr because you forgot to supply your drivers license number". That's inexcusable. A work flow analyst should have caught that software omission years ago.
You live in an extremely affluent area. You only saw two? Tesla put a show room not 20 miles from your home. How many S and X models are in the area? Of course not everyone in that area can afford an S or X but a 3...likely most if not all.
What other trade quotes? My IDA told me they sell trade-ins to an auctioneer. Rather than going with a Good or Very Good condition, they take a Fair condition price. This is consistent with CarMax even though they call it a Good condition price, but clearly not KBB. Their's may be artificially high because against a Ford, Chevy, Kia etc they boost the trade in price by cutting a little off the margin of the new car. So what are you comparing your tradein to?
Awww, thanks. I was just checking my email to make sure I have no bad news from the delivery center. I am half an hour out.
