Here is the text I got on Monday out of the blue. I too had no VIN or delivery date. Called him back and arranged a time. After that I had some questions about the delivery and address of the Lienholder that he couldn't answer so I called the general Tesla number and the woman put me in touch directly with my local Toronto DA. He was great, answered all my ?'s. So mine was legit. But they were giving me 5 days notice for the delivery (still not a lot of time if you don't have charging set up, luckily my electrician finished up today and I'm all set). And my account has the delivery details on it.
I would call Tesla and ask to speak with your DA.
(1/3)Hi Jacqueline, This is Mychael from Tesla. You're Model 3 - RN107016274 is ready to be picked up on 9/29/18 at Mississauga-
(2/3)International Centre Temp Hub location! We have appointment openings at 12pm and 1pm. Which works best for you? Please feel free to
(3/3)text me back at this number, email me at
[email protected], or call me at (510)602-3589 Ext.41835 at any time!